Improving of the decision-making model in the processes of external quality assurance of higher education

Authors

DOI:

https://doi.org/10.15587/1729-4061.2022.253351

Keywords:

quality assurance, higher education, accreditation, peer review, integrated assessment model

Abstract

The peculiarities of external quality assurance processes in the higher education management system are considered. It is noted that the quality of educational programs (EP) of higher education institutions is controlled by quality assurance agencies (QAAs) using an accreditation system. The key features of the accreditation process in terms of peer review are identified. The problem of accreditation process management, namely the subjectivity and lack of consistency of expert decisions, is highlighted.

The correlation method was applied to determine the interdependencies in expert assessments (competence, meaningful orientation of judgments, and perception of the linguistic rating scale). The identified types of variables make it possible to explain the existing measure of subjectivity that affects the collective conclusion of experts.

A comprehensive methodology for quantitative evaluation of the EP quality under conditions of uncertainty based on the relative importance of the relevant criteria and subcriteria, as well as the levels of expert competence using the apparatus of fuzzy mathematics, is proposed. A basic model for the formation of a collegial expert opinion on the EP quality has been developed using the example of a system of quality criteria approved by the Ukrainian QAA. Variations in the expert values of the weight coefficients and parameters of fuzzy numbers in the context of the linguistic rating scale (“A – B – E – F”) made it possible to use the means of a computational experiment. The application of this model will allow managers to positively influence the existing ambiguity of the assessment method, which requires being guided by standard criteria and at the same time determining the EP innovativeness. In general, the application of the proposed evaluation tools on the quality of EP allows experts and managers to make decisions at a higher level of academic and managerial culture.

Author Biographies

Tetiana Fesenko, Kharkiv National University of Radio Electronics

Doctor of Technical Sciences, Professor

Department of Electronic Computers

Igor Ruban, Kharkiv National University of Radio Electronics

Doctor of Technical Sciences, Professor, First Vice-Retor

Department of Electronic Computers

Kateryna Karpenko, Kharkiv National Medical University

Doctor of Philosophical Science, Professor, Head of Department

Department of Philosophy

Galyna Fesenko, O. M. Beketov National University of Urban Economy in Kharkiv

Doctor of Philosophy Sciences, Associate Professor, Professor

Department of History and Cultural Studies

Andriy Kovalenko, Kharkiv National University of Radio Electronics

Doctor of Technical Sciences, Professor, Head of Department

Department of Electronic Computers

Anatolii Yakunin, O. M. Beketov National University of Urban Economy in Kharkiv

PhD, Associate Professor

Department of Higher Mathematics

Hryhorii Fesenko, Volodymyr Dahl East Ukrainian National University

PhD, Associate Professor

Department of Machine Repair, Energy Resources Operation and Labor Protection

References

  1. Martin, M. A., Uvalic-Trumbic, S. (2021). A New Generation of External Quality Assurance: Dynamics of change and innovative approaches. New trends in higher education. Paris: UNESCO, International Institute for Educational Planning, 112. Available at: https://unesdoc.unesco.org/ark:/48223/pf0000377497/PDF/377497eng.pdf.multi
  2. Martin, M., Parikh, S. (2017). Quality management in higher education: developments and drivers: results from an international survey. Paris: UNESCO, International Institute for Educational Planning, 99. Available at: https://unesdoc.unesco.org/ark:/48223/pf0000260226/PDF/260226eng.pdf.multi
  3. Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) (2015). Brussels: EURASHE, 32. Available at: https://www.enqa.eu/wp-content/uploads/2015/11/ESG_2015.pdf
  4. Nabaho, L., Turyasingura, W. (2019). Battling Academic Corruption in Higher Education: Does External Quality Assurance (EQA) Offer a Ray of Hope? Higher Learning Research Communications, 9 (1). doi: https://doi.org/10.18870/hlrc.v9i1.449
  5. Augusti, G., Birch, J., Payzin, E. (2011). EUR-ACE: A System of Accreditation of Engineering Programmes Allowing National Variants. INQAAHE Conference. Madrid. Available at: https://www.inqaahe.org/sites/default/files/pictures/EUR_ACE%20a%20System%20of%20Accreditation%20of%20Engineering%20Programmes_Giuliano%20Augusti_Jim%20Birch_A%20Erbil%20Payzin.pdf
  6. Karpenko, K., Magapu, V. V. A. (2018). Gender factors in education. Gender policy of cities: History and Modern : abstract V international Scientific Conference, Kharkiv, March 15–16, 2018. Kharkiv : O. M. Beketov NUUEK, 6, 156-158. https://eprints.kname.edu.ua/51547/1/ilovepdf_com-156-158.pdf
  7. Accreditation Agency in Health and Social Sciences. Available at: https://ahpgs.de/en/welcome-to-the-ahpgs/
  8. Pletsan, K., Fesenko, G., Mazepa, T., Syrotynska, N., Moskaljova, A., Osaula, V. (2021). Training of future managers of the culture sphere. AD ALTA: Journal of Interdisciplinary Research, 11/02-XXII, 17–20. Available at: http://www.magnanimitas.cz/ADALTA/110222/papers/A_03.pdf
  9. Papanthymou, A., Darra, M. (2017). Quality Management in Higher Education: Review and Perspectives. Higher Education Studies, 7 (3), 132. doi: https://doi.org/10.5539/hes.v7n3p132
  10. Langfeldt, L., Stensaker, B., Harvey, L., Huisman, J., Westerheijden, D. F. (2009). The role of peer review in Norwegian quality assurance: potential consequences for excellence and diversity. Higher Education, 59 (4), 391–405. doi: https://doi.org/10.1007/s10734-009-9255-4
  11. Moser, M., Treskova, S. (2020). Deviations between Accreditation Recommendations of Expert Panels and Final Decisions of the German Accreditation Council. Thematic analysis. Bayreuth: ACQUIN, 13. Available at: https://www.acquin.org/wp-content/uploads/2021/01/Accreditation-Decisons_-Deviations-between-Accredition-Council-and-Accreditation-Reccommendation-of-Expert-Panels.pdf
  12. Chiyevo Garwe, E. (2018). The Role of International and Regional Quality Assurance Bodies. Higher Education Research, 3 (1), 15. doi: https://doi.org/10.11648/j.her.20180301.14
  13. Rubio-Arostegui, J. A. (2017). Expert‑panel accreditation evaluation‑practices: an autoethnographic case study of the Community of Madrid. Annual Review. Debats. Revista de Cultura, Poder i Societat, 2, 151–162. doi: https://doi.org/10.28939/iam.debats-en.2017-11
  14. Abebe, R. T. (2021). Trust Between Quality Assurance Agencies and Higher Education Institutions and its Implications for Quality Management Models. Tampere: Tampere University, 381. Available at: http://urn.fi/URN:ISBN:978-952-03-1869-7
  15. Ransom, T., Knepler, E., Zapata-Gietl, C. (2018). New Approaches to Judging Quality in Higher Education. Profiles of Emerging Methods. Apart From Traditional Accreditation. Washington: Council for Higher Education Accreditation, 32. Available at: https://files.eric.ed.gov/fulltext/ED588479.pdf
  16. European, Ukrainian and Kazakh policies, strategies and practices of quality assurance in higher education: Case Study (2021). Available at: http://web.elth.ucv.ro/eduqas/wp-content/uploads/sites/2/2021/07/R1.-Case-study.pdf
  17. Fesenko, G. G., Shakhov, А. V., Fesenko, Т. G., Yakunin, А. V. (2020). Monitoring of the educational management system by the gender maturity evaluation models (case study of Ukrainian universities). Bulletin of NTU “KhPI”. Series: Strategic Management, Portfolio, Program and Project Management, 1, 68–77. doi: https://doi.org/10.20998/2413-3000.2020.1.10
  18. Fesenko, T., Shakhov, A., Fesenko, G. (2017). Modeling of maturity of gender-oriented project management office. Eastern-European Journal of Enterprise Technologies, 5 (3 (89)), 30–38. doi: https://doi.org/10.15587/1729-4061.2017.110286
  19. Fesenko, T., Fesenko, G. (2017). Developing gender maturity models of project and program management system. Eastern-European Journal of Enterprise Technologies, 1 (3 (85)), 46–55. doi: https://doi.org/10.15587/1729-4061.2017.28031
  20. Rekomendatsiyi shchodo zastosuvannia kryteriyiv otsiniuvannia yakosti osvitnoi prohramy (2020). Kyiv: Orion, 66. Available at: https://naqa.gov.ua/wp-content/uploads/2020/12/Рекомендації-щодо-застосування-критеріїв-оцінювання-якості-ОП.pdf
  21. Pegat, A. (2013). Nechetkoe modelirovanie i upravlenie. Moscow: BINOM. Laboratoriya znaniy, 798. Available at: https://rucont.ru/file.ashx?guid=48250170-6d18-4467-a884-f4dd019d1f57
  22. Danylevskyi, M. P., Yakunin, A. V., Kuznetsova, H. A. (2012). Elementy obchysliuvalnoi matematyky. Kharkiv: KhNAMH, 156. Available at: https://eprints.kname.edu.ua/24617/1/2009%2070Л%20печ%20ЕОМ_для_OiA_ВМ2_10_одн_файлом.PDF
  23. Richards, J. A., Jia, X. (2006). Remote Sensing Digital Image Analysis. Springer, 439. doi: https://doi.org/10.1007/3-540-29711-1

Downloads

Published

2022-02-28

How to Cite

Fesenko, T., Ruban, I., Karpenko, K., Fesenko, G., Kovalenko, A., Yakunin, A., & Fesenko, H. (2022). Improving of the decision-making model in the processes of external quality assurance of higher education. Eastern-European Journal of Enterprise Technologies, 1(3(115), 74–85. https://doi.org/10.15587/1729-4061.2022.253351

Issue

Vol. 1 No. 3(115) (2022): Control processes

Section

Control processes

License

Copyright (c) 2022 Tetiana Fesenko, Igor Ruban, Kateryna Karpenko, Galyna Fesenko, Andriy Kovalenko, Anatolii Yakunin, Hryhorii Fesenko

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

The consolidation and conditions for the transfer of copyright (identification of authorship) is carried out in the License Agreement. In particular, the authors reserve the right to the authorship of their manuscript and transfer the first publication of this work to the journal under the terms of the Creative Commons CC BY license. At the same time, they have the right to conclude on their own additional agreements concerning the non-exclusive distribution of the work in the form in which it was published by this journal, but provided that the link to the first publication of the article in this journal is preserved.

A license agreement is a document in which the author warrants that he/she owns all copyright for the work (manuscript, article, etc.).
The authors, signing the License Agreement with TECHNOLOGY CENTER PC, have all rights to the further use of their work, provided that they link to our edition in which the work was published.
According to the terms of the License Agreement, the Publisher TECHNOLOGY CENTER PC does not take away your copyrights and receives permission from the authors to use and dissemination of the publication through the world's scientific resources (own electronic resources, scientometric databases, repositories, libraries, etc.).
In the absence of a signed License Agreement or in the absence of this agreement of identifiers allowing to identify the identity of the author, the editors have no right to work with the manuscript.
It is important to remember that there is another type of agreement between authors and publishers – when copyright is transferred from the authors to the publisher. In this case, the authors lose ownership of their work and may not use it in any way.