DOI: https://doi.org/10.30837/2522-9818.2018.6.023

ASSESSING THE QUALITY OF THE COMMUNICATIONS HARDWARE OF A DEVELOPMENT PROJECT

Світлана Юріївна Даншина

Abstract


The subject matter of the article is the factors that increase the efficiency of internal communications by selecting high-quality hardware. The goal of the article is to build a model for assessing the quality of hardware to be used in the communication processes of a development project. The objectives of the study are to consider the communication process to identify factors that improve its efficiency; to analyze the existing approaches to assessing the hardware quality to select equipment to be used in the communications of a development project; to identify the most important quality characteristics of communications hardware that support the communication process of a project; to build partial and generalized functions for assessing the quality of hardware as the elements of supporting the processes of internal communications of development projects. The following general scientific methods are used – the systems analysis, decision theory, the theory of utility. The following results are obtained: the approach is proposed that enhances the communications efficiency of a development project by selecting high-quality hardware when planning communications; the analytical dependence is suggested for assessing the functional completeness, which enables predicting the expected functions depending on the cost of communications hardware; the generalized model is proposed for assessing the hardware quality that enables estimating the level of quality depending on the cost and time of operation. Conclusions. The analysis of the communication process of a development project was carried out. This enabled identifying the factors that increase the efficiency of the project internal communications, computer systems being considered as such factors. The approach that enhances the efficiency of communications by selecting hardware is proposed. The generalized model of quality assessment was developed; this model combines the cost and time characteristics of hardware and enables obtaining estimates to substantiate a decision when planning communications of a development project and selecting hardware. The obtained results can be used when creating a plan for managing the communications of a development project.

Keywords


project management; internal communications of development projects; hardware quality; functional suitability and reliability of communications hardware; the function of utility

References


Söderlund, J. (2010), "Knowledge entrainment and project management: The case of large-scale transformation projects", International Journal of Project Management, Vol. 28, Issue 2, P. 130–141. DOI: https://doi.org/10.1016/j.ijproman.2009.11.010.

Danshyna, S. Yu. (2017), "Development management: a project approach", Mathematical modeling of processes in economics and project and program management [Matematy`chcheskoe modely`rovany`e processov v эkonomy`ke y` upravleny`y` proektamy` y` programmamy`], Kharkiv : NURE, P. 45–48.

National standard (2004), "Guide of project management body of knowledge" ["Rukovodstvo k svodu znanij po upravleniju proektami (Rukovodstvo PMBOK)"], Project Management Institute, Inc.

Rajkumar, S. "Art of communication in project management", available at : https://www.pmi.org/leaning/library/effective-communication-better-project-management-6480 (last accessed : 23.04.2018).

Meskon, M., Al'bert, M., Khedouri, F. (2017), Fundamentals of Management. Trans. from Eng. O.Medved' [Osnovy menedzhmenta. Per s angl. O.Medved'], Vil'yams, Moscow, 672 p.

Kliem, R. L. (2007), Effective communications for project management, Boca Ration, Auerbach Publications, 217 p.

Binder, J. (2007), Global project management: Communication, collaboration and management across border, Aldershot, Gower, 284 p.

Von Danwitz, S. (2018), "Managing inter-firm project: A systematic review and directions for future research", International Journal of Project Management, Vol. 36, Issue 3, P. 525–541. DOI: https://doi.org/10.1016/j.ijproman.2017.11.004.

Sager, L. Yu. (2011), "Analysis of the theoretical foundations of internal communications as the necessary mindset of effective management" ["Analiz teorety`chny`x osnov vnutrishnix komunikacij yak neobxidnoyi umovy` efekty`vnogo upravlinnya pidpry`yemstvom"], Markety`ng i menedzhment innovacij, No. 1, P. 128–136.

Vasilik, M. A. (2003), Fundamentals of communication theory [Osnovy teorii kommunikatsii : uchebnik], Gardariki, Moscow, 615 p.

Reed, A. H., Knight, L. V. (2010), "Effect of a virtual project team environment on communication-related project risk", International Journal of Project Management, Vol. 28, Issue 5, P. 422–427. DOI: https://doi.org/10.1016/j.ijproman.2009.08.002.

Verburg, M. R., Sijtsema, P. B., Vartiainen, M. (2013), "Getting it done: Critical success factors for project managers in virtual work settings", International Journal of Project Management, Vol. 31, Issue 1, P. 68–79. DOI: https://doi.org/10.1016/j.ijproman.2012.04.005.

Braglia, M., Frosolini, M. (2014), "An integrated approach to implement Project Management Information Systems within the Extended Enterprise", International Journal of Project Management, Vol. 32. Issue 1, P. 18-29. DOI: https://doi.org/10.1016/j.ijproman.2013.12.003.

Hameri, A. P. (1997), "Project management in a long-term and global one-of-a-kind project", International Journal of Project Management, Vol. 15, Issue 3, P. 151–157. DOI: https://doi.org/10.1016/j.ijproman.S0263-7863(96)00051-8.

Funtov, V. N. (2009), Project Management Development Company: Theory and Practice [Upravlenie proektami razvitiya firmy: teoriya i praktika : monografiya], Piter, St. Petersburg, 496 p.

Blankevoort, P. J. (1984), "Effects of communication and organization", International Journal of Project Management, Vol. 2, Issue 3, P. 138–147. DOI: https://doi.org/10.1016/j.ijproman.0263-7863(84)90013-9.

Maruseva, I. V. (2014), Communication management in questions and answers [Kommunikatsionnyy menedzhment v voprosakh i otvetakh : ucheb. posobie dlya vuzov], Direkt-media, Moscow-Berlin, 214 p.

ISO 25010-2015, Systems and software engineering. Systems and software Quality Requirements and Evaluation. System and software quality models [Sistemnaya i programmnaya inzheneriya. Trebovaniya k otsenke kachestva sistem i programmnogo obespecheniya. Modeli kachestva sistem i programmnykh produktov], Standartinform, Moscow, 30 p.

Piner, Sh., Skolt, D. (2007), "New era in assessing the performance of computer systems", ["Novaya era v otsenke proizvoditel'nosti komp'yuternykh sistem"], Otkrytye sistemy, SUBD, No. 9, available at : https://www.osp.ru/os/2007/09/4569364 (last accessed : 28.07.2017).

Danshyna, S. Yu. (2018), "Choice of software and hardware in communications management of development project", Mathematical modeling of processes in economics and project and program management [Matematy`chcheskoe modely`rovany`e processov v эkonomy`ke y` upravleny`y` proektamy` y` programmamy`], Kharkiv : NURE, P. 43–46.

Available at : https://f.ua/articles/kak-vybrat-smartfon.html (last accessed : 03.09.2018).

Sokolov, Yu. N., Kharchenko, V. S. (2013), Using of computer technologies for assessing the reliability and security of software and hardware systems [Primenenie komp'yuternykh tekhnologiy dlya otsenivaniya nadezhnosti i bezopasnosti programmno-tekhnicheskikh kompleksov], Kharkiv, 458 p.

Shumeyko, S. MTBF (mean time before failure) and warranty in the world of computers. What is important? [MTBF (narabotka na otkaz) i garantiya v mire komp'yuterov. Chto vazhno?], available at : https://www.hwp.ru/articles/ (last accessed : 28.09.2019).

Kini, R. L., Rayfa, Kh. (1981), Decisions with multiple objectives: preferences and value tradeoffs [Prinyatie resheniy pri mnogikh kriteriyakh: predpochteniya i zameshcheniya] / Trans. from Eng. Podinovskogo V. V., Gafta M. G., Bibintseva V. S., Radio i svyaz', Moscow, 560 p.


GOST Style Citations


1.   Söderlund J. Knowledge entrainment and project management: The case of large-scale transformation projects. International Journal of Project Management. 2010. Vol. 28. Issue 2. P. 130–141. DOI: https://doi.org/10.1016/j.ijproman.2009.11.010.

2.   Danshyna S. Yu. Development management: a project approach. Математичне моделювання процесів в економіці та управлінні проектами і програмами "ММП-2017" : матеріали Міжнар. наук. – практ. конф. Харків : ХНУРЕ, 2017. С. 45–48.

3.   Национальный стандарт "Руководство к своду знаний по управлению проектами (Руководство PMBoK)". Project Management Institute, Inc. 2004. 388 c.

4.   Rajkumar S. Art of communication in project management. URL : https://www.pmi.org/leaning/library/effective-communication-better-project-management-6480 (last accessed : 23.04.2018).

5.   Мескон М., Альберт М., Хедоури Ф. Основы менеджмента / пер. с англ. О.Медведь. М. : Вильямс, 2017. 672 с.

6.   Kliem R.L. Effective communications for project management. Boca Ration, FL: Auerbach Publications, 2007. 217 p.

7.   Binder J. Global project management: Communication, collaboration and management across border. Aldershot, UK : Gower, 2007. 284 p.

8.   Von Danwitz S. Managing inter-firm project: A systematic review and directions for future research. International Journal of Project Management. 2018. Vol. 36. Issue 3. P. 525–541. DOI: https://doi.org/10.1016/j.ijproman.2017.11.004.

9.   Сагер Л. Ю. Аналіз теоретичних основ внутрішніх комунікацій як необхідної умови ефективного управління підприємством. Маркетинг і менеджмент інновацій. 2011. № 1. С. 128–136.

10. Основы теории коммуникации: учебник / под ред. М.А. Василика. М. : Гардарики, 2003. 615 с.

11. Reed A. H., Knight L. V. Effect of a virtual project team environment on communication-related project risk. International Journal of Project Management.2010. Vol. 28. Issue 5. P. 422–427. DOI: https://doi.org/10.1016/j.ijproman.2009.08.002.

12. Verburg M. R., Sijtsema P. B., Vartiainen M. Getting it done: Critical success factors for project managers in virtual work settings. International Journal of Project Management. 2013. Vol. 31. Issue 1. P. 68–79. DOI: https://doi.org/10.1016/j.ijproman.2012.04.005.

13. Braglia M., Frosolini M. An integrated approach to implement Project Management Information Systems within the Extended Enterprise. International Journal of Project Management. 2014. Vol. 32. Issue 1. P. 18–29. DOI: https://doi.org/10.1016/j.ijproman.2013.12.003.

14. Hameri A.P. Project management in a long-term and global one-of-a-kind project. International Journal of Project Management. 1997. Vol. 15. Issue 3. P. 151–157. DOI: https://doi.org/10.1016/j.ijproman.S0263-7863(96)00051-8.

15. Фунтов В.Н. Управление проектами развития фирмы: теория и практика : монография. СПб. : Питер, 2009. 496 с.

16. Blankevoort P.J. Effects of communication and organization International Journal of Project Management. 1984. Vol. 2. Issue 3. P. 138–147. DOI: https://doi.org/10.1016/j.ijproman. 0263-7863(84)90013-9.

17. Марусева И.В. Коммуникационный менеджмент в вопросах и ответах : учеб. пособие для вузов. М. : Берлин : Директ-медиа, 2014. 214 с.

18. ГОСТ Р ИСО/МЭК 25010-2015. Системная и программная инженерия. Требования к оценке качества систем и программного обеспечения. Модели качества систем и программных продуктов [Введен 2016-06-01]. Москва, 2015. 30 с. (Стандартинформ).

19. Пинер Ш., Сколт Д. Новая эра в оценке производительности компьютерных систем. Открытые системы СУБД. 2007. № 9. URL : https://www.osp.ru/os/2007/09/4569364 (дата обращения : 28.07.2017).

20. Danshyna S. Yu. Choice of software and hardware in communications management of development project. Математичне моделювання процесів в економіці та управлінні проектами і програмами "ММП-2018" : матеріали Міжнар. наук. – практ. конф. Харків : ХНУРЕ, 2018, С. 43–46.

21. URL : https://f.ua/articles/kak-vybrat-smartfon.html (дата обращения : 03.09.2018).

22. Соколов Ю. Н. и др.Применение компьютерных технологий для оценивания надежности и безопасности программно-технических комплексов / под ред. Ю. Н. Соколова, В. С. Харченко. Харьков, 2013. 458 с.

23. Шумейко С. MTBF (наработка на отказ) и гарантия в мире компьютеров. Что важно? URL : https://www.hwp.ru/articles/ (дата обращения: 28.09.2019).

24. Кини Р.Л., Райфа Х. Принятие решений при многих критериях: предпочтения и замещения / пер. с англ. В. В. Подиновского, М. Г. Гафта, В. С. Бибинцева. М. : Радио и связь, 1981. 560 с.





Copyright (c) 2018 Світлана Юріївна Даншина

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

All the articles published in ITSSI journal are licensed under CC BY-NC-SA 4.0