A COMPREHENSIVE METHOD OF BALANCING AND HARMONIZING THE INTERESTS OF STAKEHOLDERS IN TRANSPORT SYSTEMS DEVELOPMENT PROJECTS
DOI:
https://doi.org/10.30837/2522-9818.2019.9.091Keywords:
project management, stakeholders, transport system, interaction model, matrix modelsAbstract
The subject of the study is the stakeholder management processes of the project. The components of the content of transport systems development projects, in particular, the interests of stakeholders, are considered. The purpose of the work is to develop a method of balancing and harmonizing the interests of stakeholders in transport systems development projects. The following tasks are solved in the article: consideration of the peculiarities of transport system development project management, identification of the main stakeholders for transport system development projects and analysis of their interests, development of a method of balancing the interests of stakeholders, development of a formalized representation of the relationship of interests of stakeholders and project goals. Methods applied: project management methodologies, stakeholder theory, value theory, systematic approach, matrix models, Mitchell model. The following results were obtained: The requirements of the standards for project management relative value approach and management of project stakeholders were analyzed. The main characteristics of the project development of transport systems: implications for the nature of the socio-economic development of the region, a significant cost, durability, interaction of state bodies and private firms were studied. Numerous stakeholders in the project development of transport systems were identified. Analysis of the specific characteristics management of transport projects the different stakeholders, such as expectations, goals, roles, responsibility and appropriate action was done. The complex method of balancing stakeholder interests was proposed. The formalized representation of the relationship between stakeholder interests and project objectives in the form of matrix models was formed. Conclusions: In formulating the method of balancing and harmonizing the interests of stakeholders, a value approach should be applied, that is, the interests of stakeholders that affect the performance of the project throughout the life cycle. The proposed method establishes a clear algorithm for action to achieve the desired result. The development of interaction models will allow formalizing and structurally presenting the main components of the project's work with stakeholders. In the future, this work will allow continuing scientific research in the direction of development of models and methods of research of communications and risks of the project.
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