Кiev mini-hotels competitiveness analysis, research and development

Authors

DOI:

https://doi.org/10.15587/2313-8416.2015.36106

Keywords:

service quality, competitive advantage, mini-hotels, hotels classification, hotels category, project

Abstract

This study deals with Kiev mini-hotels competitive advantage (MCA) quality characteristics, overview of competitive positions on the Ukrainian hospitality market (HM) savings and development. The HM and Ukrainian tourist market have been analyzed, as well as the current Ukrainian Law (UL). Scientific approaches have been systemized for determination of the “hotel services quality” (HSQ) concept. Questionnaires have been held in 70 mini-hotels

Author Biographies

Валерия Викторовна Дэвон, Kharkiv National University of Radio Electronics, Lenina 16, Kharkov, Ukraine, 61166

Department of information control systems

Виктор Макарович Левыкин, Kharkiv National University of Radio Electronics Lenina 16, Kharkov, Ukraine, 61166

Doctor of Technical Sciences, Professor, Head of Department

Department of information control systems

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Published

2015-01-25

Issue

Section

Technical Sciences