Modern information technologies and risks of their use in tourism enterprises

Authors

  • Сергей Александрович Погасий O. M. Beketov National University of Urban Economic in Kharkiv 12 Revolution str., Kharkiv, Ukraine, 61002, Ukraine
  • Алина Сергеевна Сидора O. M. Beketov National University of Urban Economic in Kharkiv 12 Revolution str., Kharkiv, Ukraine, 61002, Ukraine

DOI:

https://doi.org/10.15587/2313-8416.2015.56347

Keywords:

tourism, information technologies, systems of automation, virtual bases, informative risks

Abstract

An introduction of information technologies in enterprises of the tourism industry is investigated. The components that are currently included in the permanent use in the tourism enterprises to improve enterprise management and speed of customer service are discussed. The possible risks are considered associated with the use and transfer of information about the company, customers, and how they might be reduced

Author Biographies

Сергей Александрович Погасий, O. M. Beketov National University of Urban Economic in Kharkiv 12 Revolution str., Kharkiv, Ukraine, 61002

Candidate of technical sciences, Associate Professor

Department of Tourism and Hospitality Management

Алина Сергеевна Сидора, O. M. Beketov National University of Urban Economic in Kharkiv 12 Revolution str., Kharkiv, Ukraine, 61002

Department of Tourism and Hospitality Management

References

Sel`skova, O. A. (2013). Avtomatizatsia I virtualizatsia kak kharakteristiki ustoychivosti turisticheskih korporatsiy novogo pokolenia [Automation and virtualization as the characteristics of sustainability of tourism corporations of a new generation]. Technical-technological problems of service, 3, 93–95.

Arapova, L. A. (2010). Sovremennye tehnologii v turizme [Modern technologies in tourism]. Technical-technological problems of service, 2, 94–97.

Varfolomeev, A. A. (2008). Upravlenie informatsyonnymi riskami [Information Risk Management]. Moscow: RUDN, 158.

Astahov, A. M. (2010). Iskusstvo upravlenia informatsyonnymi riskami [Art Information Risk Management]. Moscow: DMK PRESS, 312.

Ponamarev, A. A. (2007). Otsenka i upravlenie piskami informatsyonnyh system [Risk assessment and management of information systems]. Bulletin of Udmurt University, 6, 151–162.

Kazieva, B. V., Kaziev, K. V. (2014). Metodologia otsenki informatsyonnyh riskov upravlenia organizatsyei [Information Risk Assessment Methodology Management Organization]. Modern management technologies, 12. Available at: http://sovman.ru/all-numbers/archive-2014/december2014/item/318-the-methodology-of-an-assessment-of-information-risks-in-management-of-the-organization.html

Ianchin, M. K. (2011). Upravlenie informatsyonnymi riskami na osnove metodologii MEHARI [Information Risk Management, based on the methodology MEHARI]. 152–155. Available at: http://www.pvti.ru/data/file/bit/bit_4_2011_29.pdf

Published

2015-12-22

Issue

Section

Economics