ШЕХОВЦОВ, В. Тowards validating qos requirements using stakeholder assessments of simulated service qualities. Eastern-European Journal of Enterprise Technologies, [S. l.], v. 2, n. 9(44), p. 4–8, 2010. DOI: 10.15587/1729-4061.2010.2737. Disponível em: https://journals.uran.ua/eejet/article/view/2737. Acesso em: 29 jul. 2024.