ЛАЗЬКО, И. В. The question of effectiveness evaluation quality management system research organization. Eastern-European Journal of Enterprise Technologies, [S. l.], v. 5, n. 3(53), p. 21–25, 2011. DOI: 10.15587/1729-4061.2011.1187. Disponível em: https://journals.uran.ua/eejet/article/view/1187. Acesso em: 3 may. 2024.