SMIDOVYCH, L.; KULYK, Y.; MOMOT, M. Telecommunication operator’s transition to the omnichannel architecture. INNOVATIVE TECHNOLOGIES AND SCIENTIFIC SOLUTIONS FOR INDUSTRIES, [S. l.], n. 4(30), p. 165–174, 2024. DOI: 10.30837/2522-9818.2024.4.165. Disponível em: https://journals.uran.ua/itssi/article/view/317530. Acesso em: 3 mar. 2026.