Some aspects of the problem of consumer protection of financial services
DOI:
https://doi.org/10.15587/2313-8416.2015.39752Keywords:
financial institution, consumer protection, financial service, deposit, credit, interestAbstract
The paper studies the conditions and problems of consumer protection in the context of certain types of financial services and directions of improving the system of consumer protection of financial services by reviewing the powers and responsibilities of government control bodies, financial institutions, and by improving the level of informatization and financial education of financial services users
References
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The Verkhovna Rada of Ukraine (2001). On Financial Services and State Regulation of Financial Services Market (Law of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/2664-14
The Verkhovna Rada of Ukraine (2011). On Access to Public Information (Law of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/2939-17
National Bank of Ukraine (2015). On the settlement of the situation in the monetary and foreign exchange markets of Ukraine (Resolution of the Board of the National Bank of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/v0160500-15
The Verkhovna Rada of Ukraine (2003). Civil Code of Ukraine (Code of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/435-15
The Verkhovna Rada of Ukraine (1999). On National Bank (Law of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/679-14
The Verkhovna Rada of Ukraine (2000). On Banks and Banking Activity (Law of Ukraine). Available at: http://zakon4.rada.gov.ua/laws/show/2121-14
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