Social work and education https://journals.uran.ua/swe <p>Social Work and Education is a quaterly international academic open access journal published in print and online versions by Centre of Social Development and Innovations and Ternopil Volodymyr Hnatyuk National Pedagogical University, dedicated to advancing analysis of the theory and practice of social work, social care, social welfare, social work education and social politics at all levels. It presents a forum for international debate on important issues and provides an opportunity for the expression of new ideas and proposals on the structure and content of social work, social care, social welfare and social work education, training and development. In this way, the journal makes a vital contribution to the development of social work and social work educational theory and practice in relation to social work and social care, social welfare, social politics promoting a set of standards in relation to the written presentation of ideas and experience which reflects the needs and requirements of both practice and education.</p> <p> </p> <p><strong>Founded: </strong>2015</p> <p><strong>Registered:</strong> Ministry of Justice of Ukraine, Certificate KB #22526-1242GP dated January 27, 2017</p> <p><strong>Recorded in the ISSN register: </strong>Social work and education.</p> <p><strong>Approved </strong>in category "B" in the <a href="http://nfv.ukrintei.ua/view/5f156b6ee9c40f7c5f7d2d82">list of journals</a> by the Ministry of Education and Science of Ukraine (02.07.2020)</p> <p><span class="HwtZe" lang="en"><em><span class="jCAhz ChMk0b"><span class="ryNqvb">Specialties: </span></span></em></span><span class="HwtZe" lang="en"><span class="jCAhz ChMk0b"><span class="ryNqvb">231 - Social work;</span></span></span> <span class="HwtZe" lang="en"><span class="jCAhz ChMk0b"><span class="ryNqvb">011 - Educational and pedagogical sciences;</span></span> <span class="jCAhz ChMk0b"><span class="ryNqvb">015 - Professional education (by specialization);</span></span> </span></p> <p><strong>Cofounder:</strong> Ternopil Volodymyr Hnatyuk National Pedagogical University (TNPU), Center of Social Development and Innovations</p> <p><strong>Publisher: </strong>Ternopil Volodymyr Hnatyuk National Pedagogical University (TNPU)</p> <p><span class="HwtZe" lang="en"><span class="jCAhz ChMk0b"><span class="ryNqvb"><strong>Languages:</strong> Ukrainian, English</span></span></span></p> <p> </p> <p><span class="HwtZe" lang="en"><span class="jCAhz ChMk0b"><span class="ryNqvb"><strong>Indexed and listed in: <a title="Index Copernicus IC" href="https://journals.indexcopernicus.com/search/details?id=46702">Index Copernicus IC</a>, <a title="Vernadsky National Library of Ukraine" href="http://www.irbis-nbuv.gov.ua/cgi-bin/irbis_nbuv/cgiirbis_64.exe?Z21ID=&amp;I21DBN=JRN&amp;P21DBN=JRN&amp;S21STN=1&amp;S21REF=10&amp;S21FMT=fullwebr&amp;C21COM=S&amp;S21CNR=20&amp;S21P01=0&amp;S21P02=0&amp;S21P03=I=&amp;S21COLORTERMS=0&amp;S21STR=%D0%96101779">Vernadsky National Library of Ukraine, </a><a title="DOAJ" href="https://doaj.org/toc/2520-6230?source=%7B%22query%22%3A%7B%22bool%22%3A%7B%22must%22%3A%5B%7B%22terms%22%3A%7B%22index.issn.exact%22%3A%5B%222520-6451%22%2C%222520-6230%22%5D%7D%7D%5D%7D%7D%2C%22size%22%3A100%2C%22sort%22%3A%5B%7B%22created_date%22%3A%7B%22order%22%3A%22desc%22%7D%7D%5D%2C%22_source%22%3A%7B%7D%2C%22track_total_hits%22%3Atrue%7D">DOAJ,</a> <a title="World Cat" href="https://www.worldcat.org/title/1220865194">World Cat,</a><a title="Cite Factor" href="https://www.citefactor.org/impact-factor/impact-factor-of-journal-Social-work-and-education.php"> Cite Factor</a>, <a title="SJIF" href="http://sjifactor.com/passport.php?id=19899">SJIF</a>, Google Scholar<br /></strong></span></span></span></p> en-US <p>Social Work and Education is an open access journal. Authors who publish with this journal agree to the following terms:</p> <ul> <li>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work authorship and initial publication in this journal.</li> <li>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</li> <li>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.</li> </ul> annaslozanska@gmail.com (Hanna Slozanska) annaslozanska@gmail.com (Hanna Slozanska) Thu, 30 May 2024 00:00:00 +0300 OJS 3.2.1.2 http://blogs.law.harvard.edu/tech/rss 60 COMMUNITIES IN PEACE AND WAR TIME (Review of the book by D. Palatnaya and T. Semigina "Community Cohesion: Social Dimension") https://journals.uran.ua/swe/article/view/310865 The development of social services at the level of territorial communities for those who need it can be considered one of the key aspects of domestic social policy. This issue became especially relevant during the russian-Ukrainian war, a period when the number of those who are in need of support and assistance services is constantly growing. Currently, the creation of a market of social service providers of different levels of subordination (state, communal, non-state) is today the prerogative of the state. The distribution of responsibility for financing social services for recipients between the state, local self-government bodies, legal entities and natural persons by the recipients themselves will allow to advance this idea on the ground and to form an effective network of social institutions capable of providing high-quality social services on the ground. The introduction of uniform standards approaches to the provision of social services will make the system open and accessible to recipients, and the expansion of the list of social services itself will allow meeting the needs of a wider range of clients. All the listed higher aspects of the state and local self-government bodies are trying to implement in action. However, the issue of lack of resources remains acute. That is why community cohesion to solve social problems and develop social services can be considered as one of the options for solving the situation with a lack of resources. The monographic publication by D. Palatnaya and T. Semigina (2024) presents a significant theoretical and practical basis of the process of uniting territorial communities in conditions of decentralization. Hanna Slozanska Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/310865 Thu, 30 May 2024 00:00:00 +0300 THE RELEVANCE OF MEDICAL RESEARCH IN THE TRAINING PROCESS OF FUTURE PHYSICIANS IN INSTITUTIONS OF HIGHER MEDICAL EDUCATION IN UKRAINE https://journals.uran.ua/swe/article/view/309833 This article delves into the critical role that medical research plays in the education and training of future physicians. Medical research is indispensable for the accurate diagnosis, effective treatment, and prevention of diseases, making it a cornerstone of modern medical practice. The involvement of medical students in research activities not only equips them with vital skills but also shapes their professional identity and ethical framework. Participating in medical research enhances students' critical thinking and analytical skills. It immerses them in the latest scientific advancements, ensuring they stay abreast of new developments in the medical field. This exposure fosters a scientific mindset, encouraging students to approach clinical problems with a research-oriented perspective. Moreover, engaging in research cultivates a sense of ethics and professionalism, which are essential qualities for any medical practitioner. The author advocates for the integration of medical research into the medical education curriculum. This integration can be achieved through various means, such as practical sessions, involvement in scientific projects, participation in conferences, and opportunities for publication. Practical sessions provide hands-on experience, allowing students to apply theoretical knowledge in real-world scenarios. Scientific projects, whether individual or collaborative, encourage in-depth exploration of specific medical issues, fostering a deeper understanding of the subject matter. Conferences serve as platforms for students to present their research findings, engage with peers and experts, and receive constructive feedback. This interaction not only broadens their knowledge but also enhances their communication and presentation skills. Publications, on the other hand, offer students the opportunity to contribute to the body of medical knowledge, gaining recognition for their work and encouraging a culture of continuous learning and inquiry. The integration of research into the educational process is not just about acquiring knowledge; it is about shaping a new generation of physicians who are well-equipped to utilize scientific advancements in their practice. By embedding research into the curriculum, medical schools can prepare students to become highly qualified doctors who are adept at applying research findings to improve patient health outcomes. Dmytro ISHCHUK Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309833 Wed, 14 Aug 2024 00:00:00 +0300 SPECIFIC FEATURES OF THE SYSTEM OF PROFESSIONAL TRAINING OF FUTURE FOREIGN LANGUAGE TEACHERS IN GERMANY https://journals.uran.ua/swe/article/view/309836 The structural dynamics of socio-economic life in most countries of the world creates new requirements for the organization of the educational process of future teachers. In this context, the analysis of the structure, content and organizational features of the system of professional teacher training in European countries is of great importance for the higher education environment of Ukraine. The study is devoted to the analysis of the characteristic features of professional training of future foreign language teachers in Germany. Research methodology. The study used logical-semantic, structural-logical and system-functional methods. Scientific novelty. The functionality of the higher education system in the professional training of future foreign language teachers is determined. It has been established that in Germany, professional competence is acquired by potential teachers in different types of educational institutions, including general higher education schools, universities, higher pedagogical schools and specialized colleges. It is substantiated that the studied training system in Germany is characterized by certain specifics. Attention is focused on the potential of modern information technologies in the process of professional training of foreign language teachers, innovative possibilities of digital optimization of the studied educational process in the context of Germany are highlighted. The article describes trends in the field of improving the content of education at universities, which demonstrate a shift away from narrow specialization and the revival of compulsory training for students of all specialties. Conclusions. It has been established that the active implementation of the experience of leading European countries in the system of professional higher education in Ukraine necessitates systematic professional development of the scientific and pedagogical staff of higher education institutions of Ukraine. It is proved that in the process of standardizing the system of professional training of foreign language teachers in accordance with the requirements of the Bologna Process, a special role is given to the awareness of the optimal structure, content, organizational paradigm of the higher education environment of European countries. Kateryna KRAVCHENKO Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309836 Wed, 14 Aug 2024 00:00:00 +0300 THE CURRENT STATE OF TRAINING OF FUTURE SPECIALISTS FOR SPORTS AND RECREATIONAL WORK WITH PEOPLE OF THE THIRD AGE IN HIGHER EDUCATION INSTITUTIONS OF UKRAINE AND THE EUROPEAN UNION COUNTRIES https://journals.uran.ua/swe/article/view/309838 The article deals with some aspects of training future specialists for sports and recreational work with people of the third age. The Ukrainian socio-economic location dictates new requirements for training. It is necessary to expand the possibilities of choosing the directions of the curriculum of the educational process, which allows students to increase the level of self-education. Today, there is an increase in the level of professional and social prestige of sports education, improvement of material resources, increased funding, and the growing role of interregional institutions. The system of sports education should develop dynamically, using the achievements of science, the latest educational technologies and best practices. The main strategic course of higher education should be aimed at improving the level of professional skills, qualifications, and ethics. The article examines the current state of training future specialists for sports and recreational work with people of the third age at European universities (on the example of Norway, Sweden, Poland), the main types of universities that train students in European countries, the management system of European universities, and the peculiarities of organizing the educational process. The education system of each European country has centuries of experience, its own traditions in the field of education and is characterized by a number of national peculiarities. Differences are manifested in the structural organization of the learning process, in the content of education, in the methods and forms of organizing the learning process, as well as at the level of governance. The trend of the modern system of student training in higher education institutions in Europe is the priority of state classical and pedagogical universities. Hanna LESKIV-BONDARCHUK Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309838 Wed, 14 Aug 2024 00:00:00 +0300 THE ROLE OF TEACHER-STUDENT RELATIONSHIPS IN PROVIDING SOCIAL AND PSYCHOLOGICAL SUPPORT TO PARTICIPANTS OF THE EDUCATIONAL PROCESS https://journals.uran.ua/swe/article/view/310580 Teacher-student interactions are vital in influencing the educational experience's social and psychological aspects. The research seeks to explore the impact of these relationships on offering social and psychological support within the educational framework, emphasizing their significance in boosting student performance and general well-being. The article employs a qualitative research approach, utilizing literature review and analysis of scientific studies to explore the role of teacher-student relationships in providing social and psychological support. Relevant articles, research papers and academic journals are reviewed to gather data and insights on this topic. The comprehensive analysis underscores that the role of teacher-student relationships in providing social and psychological support to participants of the educational process is paramount for the comprehensive growth of students. These relationships serve as pillars in: 1) building emotional resilience; 2) enhancing social skills 3) supporting academic and personal growth; 4) addressing mental health needs; 5) fostering a supportive educational environment. Through fostering trust, open dialogue and empathy, such relationships cultivate a deep sense of community for students within the learning environment, thereby enhancing their self-confidence and driving their eagerness to achieve academically. The influence of positive teacher-student relationships goes well beyond just academic success, playing a crucial role in the holistic development of students by shaping their social abilities, emotional well-being and potential for future achievements. By creating a nurturing educational setting, teachers significantly impact their students' lives, highlighting the critical need to cultivate these essential bonds throughout the educational process. In conclusion, teacher-student relationships are instrumental in providing social and psychological support to participants in the educational process. By supporting positive relationships, educators can create a supportive learning environment that promotes students' well-being and academic success. The study underscores the importance of prioritizing and nurturing these relationships in educational settings to support students' holistic development. Lyudmyla ROMANOVSKA, Mykola NOVAK Copyright (c) 2024 Lyudmyla ROMANOVSKA, Mykola NOVAK http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/310580 Thu, 30 May 2024 00:00:00 +0300 MICRO-СREDETIALS IN SOCIAL WORK: INTERNATIONAL EXPERIENCE https://journals.uran.ua/swe/article/view/309995 Micro-credentials, as a contemporary form of short-term learning, have become a vital tool for enhancing professionals' qualifications across various fields. This research aims to analyze the international experience of implementing micro-credentials in social work, determining their content and advantages, and forming recommendations for their use in the national system. The experiences of the USA and Ireland demonstrate how micro-credentials can contribute to the development of professional skills and adaptation to modern challenges. In the USA, micro-credentials are offered to both university students and practicing social workers. They can be standalone programs or part of broader educational initiatives, allowing for flexible learning approaches. Ireland focuses on continuous professional development for social sector workers, implementing micro-credentials through online courses with fixed dates. Comparing these countries' approaches highlights several key points. In the USA, the emphasis is on additional specialization and license renewal for social workers, while in Ireland, micro-credentials target innovations in social work and policy, along with supporting professional development. Both countries use program accreditation to ensure quality and national recognition. For Ukraine, implementing micro-credentials in social work can be a significant step in enhancing professionals' qualifications, especially given rapid social and technological changes. Essential tasks include creating flexible educational programs, actively involving practicing professionals, fostering partnerships between universities and organizations, and ensuring transparency in micro-credential information. Additionally, there is a pressing need for implementing a system of continuous professional development, regulating requirements for social service providers, and creating career opportunities for social workers, incentivizing micro-credential attainment. Tetyana SEMIGINA Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309995 Wed, 14 Aug 2024 00:00:00 +0300 FROM REFLECTION TO SOCIAL CHANGE: TRAINING IN DEVELOPING GENDER COMPETENCE FOR SOCIAL WORKERS https://journals.uran.ua/swe/article/view/309729 Training social workers with a focus on gender competence is regarded as a key element of contemporary social work, grounded in the principles of social justice. Taking this into account, we have developed an educational concept for a training program aimed at developing the gender competence of social workers providing services to families in difficult life circumstances, based on the theoretical foundations of transformative social work practice and feminist approach. Key components of the training that contribute to achieving the learning objectives include interactive exercises, role-playing games, and guided fantasy, allowing participants to immerse themselves not only theoretically but also emotionally in the issues of gender stereotypes and discrimination. The use of such methods promotes the development of critical thinking, increases awareness of personal biases and stereotypes, and stimulates a desire to change social norms and practices towards greater gender equality. Integration of gender issues into non-formal education curricula for social workers, the implementation of reflective training based on interactive methods and participants' reflection on their own experiences, contribute to a deeper understanding and practical application of this knowledge in working with vulnerable groups. This not only promotes the personal development of professionals but also leads to positive social changes, improving the quality and effectiveness of the services provided. Further research is needed to explore the long-term impact of gender-oriented training on the professional activities of social workers. It is important to explore how changes in gender consciousness and the development of gender competence affect the quality and effectiveness of social services provided. Alla YAROSHENKO, Tetyana SEMIGINA Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309729 Wed, 14 Aug 2024 00:00:00 +0300 ON THE ISSUE OF THE IMPACT OF VOLUNTARY ACTIVITY ON SOCIAL COHESION: CHALLENGES TODAY https://journals.uran.ua/swe/article/view/309730 The article examines the peculiarities of the formation of the volunteer movement during the years of Ukraine's independence, namely the significant historical moments of its formation. Modern scientific approaches to the interpretation of the concepts of "volunteer movement" and "community cohesion" are analyzed. It was found that the basis of the development of the volunteer movement is the cohesion of the people, community, and society. The war in Ukraine in 2014 was the birth of the volunteer movement, and the second wave of the full-scale invasion of 2022 was the development and increase in the number of volunteers, volunteer initiatives and volunteer organizations. The article presents the results of the annual report of the "World Philanthropy Index". It was determined that volunteering became a manifestation of social cohesion of the community, society and is considered not only as a manifestation of charity, voluntary activity, but as a tool of influence on the people in modern conditions, and volunteering itself is a tool of influence: on the development of youth; for the activation of society; on the social cohesion of the community; on the identity of citizens; on the development of moral and spiritual values; on the emotional stability and indomitability of people. In this context, volunteering is a tool to influence all horizontal and vertical aspects of our society, using all possible methods of influence and methods that would motivate the public to action. The purpose of the article: actualization of volunteer activities in society, community, state on the basis of activation, identity, cohesion and moral norms. The task: to reveal the main aspects of volunteering in society, as tools of influence on the community. Yana MARTYNIUK Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309730 Wed, 14 Aug 2024 00:00:00 +0300 ENGAGEMENT IN SCIENTIFIC RESEARCH AS A FORM OF SUPPORTING THE SOCIAL ACTIVITY OF YOUNG PEOPLE LIVING WITH HIV https://journals.uran.ua/swe/article/view/309813 The article substantiates that the urgent task of social work with young people living with HIV is to find accessible and acceptable forms of social activity for self-realization, mutual help, and participation in society. One of these forms is the involvement of young people in participatory scientific research. The purpose of the article: to present the results of the study of the factors of social maladjustment of young people living with HIV, with the participation of the recipients, and to justify the possibility of using similar studies for the development of social activity of young people living with HIV. According to the design of the study, at its first stage, during the focus group, young people who have a positive HIV status shared their own experiences of living with HIV, taking ART, disclosing the status, relationships with parents (guardians) and peers, interactions with health professionals , interruption of ART and return to taking antiretroviral drugs, mutual support, and expressed their judgments about the reasons for interruption of ART and measures that could prevent it. Taking into account the results of the focus group, a representative survey was developed and conducted, and the importance of certain factors for stopping ARV therapy was proven. In order to interpret and assess the reliability of the obtained data, the results of the survey were given for analysis to young people - activists of a public youth organization. Based on the results of the evaluation, the conclusions of the study were clarified and the following recommendations were made: training parents and medical workers to correctly explain to adolescents the specifics of HIV status and ARV therapy, communication skills with adolescents and providing them with psychological support; organization of support groups for children and young people living with HIV and their parents, implementation of advocacy campaigns in communities aimed at countering the stigmatization of children with HIV. Vadym LIUTYI, Svitlana SAPIHA, Zhanna PETROCHKO Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309813 Wed, 14 Aug 2024 00:00:00 +0300 PROSPECTS OF THE IMPLEMENTATION OF THE METHOD OF NONVIOLENT COMMUNICATION IN SOCIAL WORK IN UKRAINE DURING THE WAR AND POST-WAR RECOVERY https://journals.uran.ua/swe/article/view/309823 The team of authors conducted systematic work on the analysis of the use of the method of nonviolent communication in various areas of social work in Ukraine and other countries of the world. During the research, the team of authors relied on a comprehensive approach, comparative analysis, and a focus group study was conducted, which revealed the need to transform the social service system in this area. The purpose of the research work is to analyze the prospects for the effective implementation of the nonviolent communication method in social work in Ukraine during the war and post-war reconstruction. We drew attention to the increase in various manifestations of violence in Ukraine during the war, which was reflected in the actualization of the issue of bullying in educational institutions, cases of violence in the family, and in the increase in violent crimes in society as a whole. In our opinion, the method of nonviolent communication is useful for a social worker in working with an aggressor and a victim, as it contains a powerful ethical and pedagogical component. As a result, we concluded that Ukraine needs a restructuring of the social service system, which contributed to solving the problems of the population in the country. The basis for the optimization of social services should be a review of standards in the field of education and pedagogy, a non-violent rethinking of the relationship «social worker - recipient of social services», as well as the restart of the judicial and social service. Based on the conducted research, we conclude that the implementation of the method of nonviolent communication in social work in Ukraine has many obstacles of a military-political, socio-state and organizational nature, but changes in the social sphere in Ukraine are needed now. In fact, this is the need for radical changes in social work with manifestations of violence, as well as the need for partnership work to restore a humanistic and non-violent space in Ukraine, starting with the family. Here the family acts as a basis for post-war social recovery. Olena MALOVICHKO, Oleg MASYUK, Karim GUESSAB, BILOKOPYTOVA BILOKOPYTOVA Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309823 Wed, 14 Aug 2024 00:00:00 +0300 CONTRASTING A MODEL MODELLING OF PERCEPTION COVID-19 https://journals.uran.ua/swe/article/view/309827 Mitigation policies, as their objective is the informative control of the pandemic in terms of its effects on public health, stand out because they consider risks as inherent to social communication. In this sense, the objective of this work was modelling the social perception of the risks associated with the SARS CoV-2 and Covid-19 pandemics. Axes, trajectories and relationships between categories were established that explain and anticipate the effects of confinement and social distancing strategies, alluding to the extension of the study in confinement and high-risk settings such as hospitals, the adoption of self-care and adherence to treatment. from the impact of the pandemic on the parties involved. Javier CARREÓN-GUILLÉN, Cruz GARCÍA-LIRIOS Copyright (c) 2024 http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309827 Wed, 14 Aug 2024 00:00:00 +0300 CASE MANAGEMENT IN WORK WITH INTERNALLY DISPLACED PERSONS: EXPERIENCE OF COMMUNAL AND NON-GOVERNMENTAL ORGANIZATIONS OF UKRAINE https://journals.uran.ua/swe/article/view/309829 With the beginning of the russian-Ukrainian war (2014), a significant part of the population from the zone of active hostilities left their homes in search of a calmer place for temporary residence. Most of them remained on the territory of Ukraine and obtained the status of an internally displaced person (IDP). A significant part crossed the borders of neighboring states in the status of “refugee”. Both, the first and the second, need support and help in places of temporary residence. In Ukraine, this category of population is provided with various types of payments and social services, depending on their needs. If the mechanism of social payments has already been worked out, then the mechanism of social services providing is only in the process of implementation. In Ukraine communal institutions and non-governmental organizations are providers of social services. These are mainly Social Service Centers/Centers for the social services provision or charitable foundations operating in territorial communities, which are places of temporary residence of internally displaced persons. In the context of the research, the algorithm of social services providing to internally displaced persons in territorial communities - places of temporary residence - in the context of case management/case management in communal and non-state owned organizations was studied. A qualitative study was conducted, due to which employees of organizations and internally displaced persons themselves were involved in order to study the specified issue. The interview was the main tool for data collection. 12 social workers/case managers of communal institutions of three regions and the Charitable Foundation “Caritas” and 6 internally displaced persons who are clients of these institutions were interviewed. It was found out that both communal institutions and non-governmental ones use the case management algorithm in working with a certain category of clients, which is called case management in the work of Caritas employees. Social workers of communal institutions strictly follow the stages of case management defined by the Law of Ukraine “On Social Services”, avoiding any emotional contact with IDPs. This model of work is close to the clinical model of case management. “Caritas” employees focus more on psycho-emotional support in their work with IDPs in the case management process, which is closer in type to the brokerage model. Caritas employees are more motivated to work. They also have a greater resource in planning assistance to IDPs. Based on the results of the analysis of the received data, recommendations were formulated to improve the work of social workers Hanna SLOZANSKA, Julia SHULGA Copyright (c) 2024 Ганна СЛОЗАНСЬКА, Юлія ШУЛЬГА http://creativecommons.org/licenses/by/4.0 https://journals.uran.ua/swe/article/view/309829 Wed, 14 Aug 2024 00:00:00 +0300