ВДОВИЧЕНКО, В. О. Formation of social and marketing evaluation of service quality of urban passenger transport services. Technology audit and production reserves, [S. l.], v. 5, n. 2(31), p. 42–48, 2016. DOI: 10.15587/2312-8372.2016.80693. Disponível em: https://journals.uran.ua/tarp/article/view/80693. Acesso em: 4 may. 2024.