Захарченко, В. П., А. В. Марченко, В. Г. Неня, and Р. П. Окопний. “Development of the Complex Description of Business Processes in the Organization”. Technology Audit and Production Reserves, vol. 4, no. 2(30), July 2016, pp. 25-32, doi:10.15587/2312-8372.2016.74568.