Marketing communications strategies in digital economy

Authors

DOI:

https://doi.org/10.33987/vsed.4(68).2018.159-168

Keywords:

marketing strategy, viral marketing, digital communications, marketing digital strategy, digital communications effectiveness

Abstract

The article considers digital economics and marketing as a communication process in which entrepreneurs and marketers try to get the right message to the right customer at the right time, and also listen and respond to consumer feedback. The basic moments of key functions and problems in marketing communications and the critical role of the mass media as channels of marketing communication are revealed. The aspects of marketing interaction, which provide the creation of new standards and consumer culture, are described. Transformation of interaction and personalized influence through the involvement of consumers in the process of developing and promoting the product through online tools are investigates. The advantages and limitations of broadcasts and media using in the marketing field are analyzed. Concepts of online marketing communication strategies are listed, and also the main stages of their development and implementation are determined. A key feature of digital marketing is an implementation of a dialogue between the company and the consumer, which allows not only to be at the top of trend, but also to predict behavioral changes of consumers. Particular attention is paid to assessing the effectiveness of digital communications, a number of approaches and indicators of the effectiveness of online communications with the influence of digital media and information technologies on human communication in general and on marketing, in particular. The ability to measure of campaigns effectiveness in real time is an important advantage of online marketing. A review of three widely used digital marketing strategies is reviewed: online advertising, search engine marketing and marketing in social networks. When the authors of article analyze the digital strategies, they investigated how the concept of digital strategy develops and this evolution is divided into four stages, where the third stage is reflected as current and the fourth stage represents of our future digital strategy.

Author Biographies

Oksana Petrovska, Odessa National Economics University

PhD in Politics, Associate Professor, Department of Human Resources and Labor Economics

Viktoria Gerzhyk

Master MBA «University of Illinois at Urbana Champaign»

References

Rethinking B2B sales in the digital economy (2018), available at: https://www.forbes.com/sites/forbestechcouncil/2018/04/25/rethinking-b2b-sales-in-the-digital-economy/#26b3f9367d4f.

IBM Redguide publication. The power of cognitive marketing: IBM Watson Marketing Insights, 2017, pp. 5‒11.

Page, S. (2015). Unconscious marketing: 25 cognitive biases that compel your customers to buy (without them knowing). Neurotriggers, p. 196.

Simon, C. (2016). Impossible to ignore, McGraw-Hill Education, New York, pp. 35–51.

Phillips, A. (2018). How to do customer communication with new digital economy, available at: https://thenextscoop.com/customer-communication-with-digital-economy.

Rosemann, M., Kowalkiewicz, M., & Dootson, P. (2017). Digital strategy of the future. PwC Chair in digital economy. Published by PwC, pp. 1–17.

Brenner, M. and Bedor, L. (2015). The content formula: calculate the ROI of content marketing & never waste money again. PA: Marketing Insider Group, West Chester, pp. 36–47.

Oedi, M. (2017). Global trends in the advertising industry, available at: https://medium.com/1plusx/global-trends-in-the-advertising-industry-part-i-follow-the-money-172f9ee45925.

Handley, L. (2017). Half of all advertising dollars will be spent online by 2020, equaling all combined “offline” ad spend globally, available at: https://www.cnbc.com/2017/12/04/global-advertising-spend-2020-online-and-offline-ad-spend-to-be-equal.html.

Shewan, D. (2017). The comprehensive guide to online advertising costs, available at: https://www.wordstream.com/blog/ws/2017/07/05/online-advertising-costs.

Downloads

Published

2018-12-27

Issue

Section

Marketing, entrepreneurship, trade and stock exchange activity