requirements elicitation techniques, IT project, requirements engineering, Chi-Square test, Cramer’s V


The subject of research in the article is requirements elicitation practices in IT projects. The goal of the work is to define how project context influences requirement elicitation technique selection and identify dependencies between requirement elicitation techniques. The following tasks are solved in the article: examine the industrial standards and experience of business analysts and requirements engineers in requirements acquisition activities, create and conduct a survey on practices in requirement elicitation activities in IT projects, define practitioners’ preferences regarding elicitation techniques, and define how project context influences requirement elicitation technique selection, identify dependencies between requirement elicitation techniques. The following methods are used: a survey  was performed among business analysts and requirement engineers in Ukraine regarding their use of requirement elicitation techniques and the context of using them. The Chi-Square test of independence and Cramer’s V effect size measure were applied to define statistically significant dependencies between project context and elicitation techniques, as well as dependencies between techniques. The following results were obtained: Top elicitation techniques were identified and compared with other comprehensive studies. Twenty statistically significant associations for pairs "project context – elicitation technique" and "elicitation technique – elicitation technique" were found (based on the p-value and Cramer’s V effect size measure). Conclusion: It is concluded that project context influences particular elicitation technique selection in IT projects. There are also dependencies between requirements elicitation techniques. These dependencies can guide the selection of an initial set of techniques or adjust a set of used elicitation techniques during business analysis planning and monitoring activities.

Author Biography

Denys Gobov, National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute"

PhD (Engineering), Senior lecturer


International Institute of Business Analysis (2015), A guide to the business analysis body of knowledge BABOK Guide,

Ver. 3, IIBA, Toronto, Ontario, Canada, 514 p.

Rubens, J. (2007), "Business analysis and requirements engineering: the same, only different?", Requirements Engineering,

Vol. 12 (2), P. 121– 123. DOI:

Gobov, D., Maliarcuk, C., Kunanets, N., Oliinyk, Y. (2020), "Approaches for the Concept "Business Analysis" Definition

in IT Projects and Frameworks", CEUR Workshop Proceedings, 2711, P. 321–332.

Martynenko, O., Husieva, Y., Chumachenko, I. (2017), "The method of earned requirements for project monitoring", Innovative technologies and scientific solutions for industries, Vol. 1 (1), P. 58–63.

Clancy, T. (2014), The chaos report, The Standish Group.

ISO/IEC/IEEE 29148. (2011), Systems and Software Engineering–Life Cycle Processes–Requirements Engineering, ISO/IEC/IEE, Standard 29148-2011.

Project Management Institute (2017), The PMI Guide to BUSINESS ANALYSIS. PMI, Newtown Square, Pennsylvania, 488 p.

Pohl, K. (2010), Requirements engineering: fundamentals, principles, and techniques, Springer Publishing Company, 182 p.

Wagner, S., et al. (2019), "Status Quo in Requirements Engineering: A Theory and a Global Family of Surveys",

ACM Trans. Softw. Eng. Methodol, 28 (2), Article 9. DOI:

Fernández, D. M., Wagner, S. (2015), "Naming the pain in requirements engineering: A design for a global

family of surveys and first results from Germany", Information and Software Technology, Vol. 57, P. 616–643.


Gobov, D., Huchenko, I. (2020), "Requirement Elicitation Techniques for Software Projects in Ukrainian IT: An Exploratory Study", Proc. of the Federated Conference on Computer Science and Information Systems, P. 673–681.

Dieste, O., Juristo, N. (2011), "Systematic review and aggregation of empirical studies on elicitation techniques",

IEEE Transactions on Software Engineering, 37 (2), P. 283–304. DOI:

Wong, L. R., Mauricio, D. S., Rodriguez, G. D. (2017), "A systematic literature review about software requirements elicitation", Journal of Engineering Science and Technology, 12 (2), P. 296–317.

Pacheco, C., Garcia, I. (2012), "A systematic literature review of stakeholder identification methods in requirements elicitation", Journal of Systems and Software, 85 (9), P. 2171–2181. DOI:

Ambreen, T., Ikram, N., Usman, M., Niazi, M. (2018), "Empirical research in requirements engineering: trends

and opportunities", Requirements Engineering, Vol. 23 (1), P. 63–95. DOI:

Dar, H., Lali, M. I., Ashraf, H., Ramzan, M., Amjad, T., & Shahzad, B. (2018), "A systematic study on software requirements elicitation techniques and its challenges in mobile application development", IEEE Access, 6, Р. 63859–63867.


Anwar, F., Razali, R. (2012), "A practical guide to requirements elicitation techniques selection-an empirical study",

Middle-East Journal of Scientific Research, 11 (8), Р. 1059–1067.

Carrizo, D., Dieste, O., Juristo, N. (2014), "Systematizing requirements elicitation technique selection", Information and Software Technology, Vol. 56 (6), P. 644 – 669. DOI:

Wong, L., Mauricio, D. (2018), "New factors that affect the activities of the requirements elicitation process", Journal

of Engineering Science and Technology, 13 (7), P. 1992–2015.

Gobov, D., Huchenko, I. (2021), «Influence of the Software Development Project Context on the Requirements

Elicitation Techniques Selection», In Advances in Computer Science for Engineering and Education IV. ICCSEEA,

Lecture Notes on Data Engineering and Communications Technologies, Vol. 83, Springer, Cham.


Darwish, N., Mohamed, A., Abdelghany, A. (2016), "A hybrid machine learning model for selecting suitable requirements elicitation techniques", International Journal of Computer Science and Information Security, Vol. 14 (6), P. 1–12.

Gobov, D., Huchenko, I. (2021), "Software requirements elicitation techniques selection method for the project

scope management", CEUR Workshop Proceedings, 2851, P. 1–10.

Martins, F., et al. (2019), "Design thinking: Challenges for software requirements elicitation", Information, 10 (12), P. 371.


Gobov, D. (2021), "Project context and Elicitation Techniques. Ukrainian IT companies. Survey result 2020", avaialble at: (last access 15.08.2022)

Fairley, P., Keppler, J. (2014), Guide to the software engineering body of knowledge (SWEBOK): Version 3.0., IEEE Computer Society Press, Washington, DC, USA, 335 p.

Agresti, A. (2022), Categorical Data Analysis (2nd Ed.), New York, Wiley, 734 p.

Rea, L. M., Parker, R. A. (2014), Designing and conducting survey research: A comprehensive guide, John Wiley &

Sons, 352 p.

IBM statistical terms, avaialble at:

(last access 15.08.2022)




How to Cite