Improvement in the method of case-based management of end-to-end business processes
DOI:
https://doi.org/10.15587/2706-5448.2025.340267Keywords:
process approach, data analysis, case-based reasoning, priorities, management method, resourcesAbstract
The object of research is the processes of case-based management a set of interconnected end-to-end business processes of the enterprise. The study is devoted to solving the problem of case-based management of interconnected end-to-end business processes of the enterprise that use shared resources. Research in this area is aimed at developing models, methods and technologies used in the management of business processes of the enterprise.
The goal and main limitations of functional and process management in the form of a set of business processes that integrate the activities of the relevant divisions of the enterprise are determined and formally described. The main disadvantage of such management is associated with the mismatch between the existing organizational structure of the enterprise and end-to-end business processes that cover several of its divisions. Therefore, a transition from process to end-to-end business process management that use shared resources is proposed. This approach involves searching for and adapting of case-based, applying it and further preserving it. In conditions of restrictions on the execution of business processes, the use of a case-based reasoning allows increasing the efficiency of process management. An improvement of the method of case-based management of a group of end-to-end business processes is proposed. Unlike the existing one, it allows to determine the priorities of their access to resources, taking into account the restrictions on the time of their execution. This ensures the execution of processes within the established deadlines, which improves the economic performance of the enterprise.
Practical application of the proposed improved method of case-based management of a group of end-to-end business processes allows to adjust the sequences of orders launch orders. This is done taking into account the restrictions on the execution time of each of the business processes, which allows to improve the process of order management at the enterprise.
Supporting Agency
- This research was performed within the framework of the economic contract research work “Study of the results of monitoring a web-based information system in operation”, which was carried out at the Kharkiv National University of Radio Electronics.
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Copyright (c) 2025 Viktor Levykin, Ihor Levykin, Maksym Ievlanov, Oleksandr Рetrychenko

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