Digitalization in social work – needs and challenges of social workers in Germany

Abstract

The article is devoted to the rapid rise and spread of information and communication and digital technologies in the provision of social services in Germany. The author reveals the current state of social work in German society, in which digital transformation plays an important role. In the article the problems, needs and challenges of social workers in Germany are analyzed and the role of non-governmental social protection organizations (including Caritas) in developing new methods and tools, respecting the theories and principles of social work, is emphasized. The author also describes the pilot projects created in Germany to accelerate the digitalization of social work.