Management of Documentation Processes as a Component and Function of Managerial Activity

Abstract

The purpose of the article is to substantiate the relevance of the application of international approaches in the field of records management, analyse the policy and organisation of documentation activities as a component of management practice, as well as evaluate the choice of information products to increase the efficiency of documentation resource management using the example of LLC Starlight-Lviv. The research methodology is based on the application of a number of approaches: analytical – for the study and understanding of scientific literature on the topic of the article; interdisciplinary – for a comprehensive study of factual material and the formation of substantiated conclusions; systemic – with the use of a number of methods, which ensures a comprehensive disclosure of the researched issues. Scientific novelty of the article lies in the comprehensive substantiation of international approaches to managing documentation processes as a component of management activities, analysis of the policy and organization of managing documentation resources, as well as in the practical assessment of the effectiveness of the use of information products using the example of LLC Starlight-Lviv. The scientific novelty of the article lies in the comprehensive review of modern theoretical approaches and practical trends in the field of records management, taking into account the Ukrainian practice of managing documentation processes and specific instrumental automation solutions. Conclusions. In modern organisations, document management acquires the status of a key component of management activity. Unplanned or unmanaged processes in the field of work with documents can cause disruption of management communications, reduce the efficiency of resource use and generate additional organisational costs. The study analysed the basic concepts of the field of records management, determined the place and role of document management in the management system, characterised the prerequisites for the application of international approaches, and outlined the importance of regulatory and organisational support for the formation of an effective policy for working with documents. Using the example of LLC Starlight-Lviv, it was established that the successful choice of an information product and the implementation of an automated document management system are determining factors in increasing the efficiency of document management and the formation of rational management practices. The use of modern information solutions contributes to the optimisation of document flow, reducing the labour intensity of their processing and increasing the effectiveness of management activities in general. To further improve the management of documentation processes, it is advisable to develop information and documentation services, select the optimal document management system taking into account the specifics of the organisation’s activities, and improve the professional competence of employees responsible for documentation activities.