Features of Asynchronous Digital Communications in Educational and Professional Clusters

Abstract

The purpose of the research is to examine the features of asynchronous digital communications in a professional environment. The study focuses on the search for effective forms of digital communication in the context of rapid technological progress, focusing on improving the quality of the communication process, with an emphasis on the component ‘feedback from the recipient’. Research methodology. The research methodology was based on three blocks, such as meta-scientific (paradigmatic understanding of the phenomenon of ‘communication’ as a vital phenomenon of human functioning and development); theoretical (an analysis of the essence of the definitions of ‘asynchronous’ vs ‘synchronous’ communication, with a focus on highlighting the features and specifics of asynchronous digital communications in educational and professional clusters); empirical research methods (the analysis of statistical data, diagnostic methods, questionnaires and surveys, digital data processing methods) were used. The scientific novelty consists in the theoretical substantiation of the specific features of asynchronous digital communications and the development of differentiated recommendations for their effective use in professional environments, distinguishing between communication formats based on the nature of tasks and quality requirements for feedback from recipients. Diagnostics were carried out on the topic of ‘Features of Asynchronous Digital Communications’, and a content analysis of the diagnostic data was performed. Recommendations for improving the efficiency of asynchronous digital communications were developed. Conclusions. The specific features of asynchronous communication are considered, it is proposed that recipients use asynchronous digital communication for thorough answers of a technological, recommendation and strategic nature and synchronous communication in solving operational tasks, which will help to increase the efficiency of the communication process in a professional environment.