MODELING THE MEDIATING ROLE OF JOB BURNOUT IN INFLUENCE OF JOB STRESS ON THE COMMITMENT AND TURNOVER OF EMPLOYEES OF BRANCHES OF SADERAT BANK IN ZABOL
DOI:
https://doi.org/10.32461/2226-3209.3.2018.176879Abstract
Abstract. The purpose of this study was to examine the effect of job stress on the commitment and turnover of the employees of Saderat Bank in Zabol by considering the mediating role of job burnout. The statistical population of this study consists of all employees and managers of branches of Saderat Bank in Zabol, who are currently working. According to the prosecution, the size of the population is estimated 1248 people. For sampling, the Cochran sample size formula with limited population was used. Finally, 295 statistical units were analyzed. The data collection instrument used in this study was a series of standard questionnaires. Additionally, in order to describe the data analysis and to test the hypothesis of the research, inferential statistics and structural equation modeling method have been used
and analyzed via LISREL. After analyzing the data, the results of research hypothesis testing indicate that job stress has a positive effect on job burnout and job stress has positive effect on turnover. In addition, the negative effect of job burnout on organizational commitment was accepted.
Keywords: Job Stress, Job Burnout, Organizational Commitment, Branches of Saderat Bank in Zabol.
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