Assessment of the implementation status of medical information systems in pharmacy institutions of Ukraine based on the results of a questionnaire survey
DOI:
https://doi.org/10.15587/2519-4852.2026.359500Keywords:
electronic health care system, medical information systems, pharmacy, electronic prescription, medicinal product, pharmaceutical care, reimbursement, technical requirements, questionnaire survey, assessment of the effectiveness of systemsAbstract
Digital transformation of the healthcare system is one of the key areas of reforming the sector in Ukraine and involves the active implementation of an electronic healthcare system and medical information systems in the activities of pharmacy institutions. However, along with the regulatory technical requirements for the functioning of medical information systems, the issue of their practical effectiveness from the perspective of direct users - pharmaceutical workers - remains insufficiently researched.
The aim of the work. To assess the status of the implementation and functioning of MIS in pharmacy institutions in Ukraine based on the results of a questionnaire survey of specialists involved in their use in practical activities.
Methods. A descriptive cross-sectional questionnaire survey was applied with a combination of normative and user-oriented approaches. The survey was conducted among 76 pharmacy specialists. The results were processed using descriptive statistics, comparative analysis, and qualitative interpretation.
Results. It was established that the implementation of medical information systems in pharmacies in Ukraine is at the stage of formed basic integration with the electronic health care system and ensures the implementation of key digital processes, in particular work with electronic prescriptions. The uneven implementation of individual functional modules, the fragmentation of administrative and accounting functionality, as well as the heterogeneity of the level of technical support were revealed. Most respondents supported the need for further expansion of the functionality of medical information systems and the implementation of a comprehensive multi-criteria approach to assessing their effectiveness.
Conclusions. The results obtained justify the feasibility of further unification and standardization of the functionality of medical information systems, as well as the development of a single methodology for assessing their effectiveness for pharmacies in Ukraine, considering technical, organizational, information and communication, social and economic criteria
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Copyright (c) 2026 Alla Kotvitska, Iuliia Korzh, Serhii Smerechuk, Alina Volkova, Liubov Tereshchenko
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