IMPROVEMENT THE WORKS OF FREIGHT FORWARDING SERVICE AT KHARKOV-LISKI STATION

Authors

  • Сергій Валентинович Кравченко Кафедра управління вантажною та комерційною роботою Українська державна академія залізничного транспорту м. Харків, Ukraine
  • Світлана Миколаївна Продащук Кафедра управління вантажною та комерційною роботою Українська державна академія залізничного транспорту м. Харків, Ukraine

DOI:

https://doi.org/10.15587/1729-4061.2010.3205

Keywords:

forwarding, maintenance, improvement

Abstract

The analysis of the main lacks of forwarding services was made. The measures for improvement of the station: the introduction of universal quality management (TQM), which significantly help streamline the processes of work organization were proposed.

Author Biographies

Сергій Валентинович Кравченко, Кафедра управління вантажною та комерційною роботою Українська державна академія залізничного транспорту м. Харків

Студент

Світлана Миколаївна Продащук, Кафедра управління вантажною та комерційною роботою Українська державна академія залізничного транспорту м. Харків

Кандидат технічних наук, доцент

References

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  2. Логистика. Транспорт и склад в цепи поставок товаров. Учебно-практическое пособие. В.М. Курганов – М.: Книжный мир. 2006 – 432 с.
  3. Бичківський Р. Управління якістю: Навч. посібник. — Л.: ДУ «Львівська політехніка», 2000. — 330 с.
  4. Плужников К.И. Транспортное экспедирование: Учеб. - М.: Рос-Консульт, 1999. - 576 с.
  5. Зеркалов Д.В., Коцюк О.Я. Нормативно-правова основа вантажних перевезень. – К.: Науковий світ, 2001. – 64 с.

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Published

2010-09-30

How to Cite

Кравченко, С. В., & Продащук, С. М. (2010). IMPROVEMENT THE WORKS OF FREIGHT FORWARDING SERVICE AT KHARKOV-LISKI STATION. Eastern-European Journal of Enterprise Technologies, 5(7(47), 7–9. https://doi.org/10.15587/1729-4061.2010.3205

Issue

Vol. 5 No. 7(47) (2010): Information and control systems

Section

Information and controlling system

License

Copyright (c) 2014 Сергій Валентинович Кравченко, Світлана Миколаївна Продащук

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