Control and quality assessment of medical services in requirements of all-union state standard ISO 9001:2009

Authors

  • Ганна Іванівна Хімічева Кафедра метрології, стандартизації та сертифікації Київський національний університет технологій та дизайну, Ukraine
  • Наталія Анатоліївна Пономаренко Київський національний університет технологій та дизайну, Ukraine

DOI:

https://doi.org/10.15587/1729-4061.2010.2812

Keywords:

health services, quality management system (QMS), quality assessment

Abstract

The article analyzes the current state of the quality of medical services in Ukraine and abroad and shows that in Germany and Switzerland adopted ISO 9001 as national. The technique for monitoring and assessing the quality of medical services in medical institutions.

Author Biographies

Ганна Іванівна Хімічева, Кафедра метрології, стандартизації та сертифікації Київський національний університет технологій та дизайну

Доктор технічних наук, професор

Наталія Анатоліївна Пономаренко, Київський національний університет технологій та дизайну

Магістр

References

  1. Закон України «Основи законодавства України про охорону здоров’я». – Введ. 1992-11-19. – К.: Верховна Рада України, 1992. – 28 с.
  2. ООО «Укрмедсерт» Коваленко Оксана стат. «Зачем медицине система управления качеством (ISO 9001:2008)» 22.05.2009
  3. ДСТУ ISO 9001:2009. Системи управління якістю. Вимоги. — Введ. 2009-09-01. — К.: Держспоживстандарт, 2009. — 25 с.
  4. Авдохин И.М., Парамонова М.А., Воломейченко В.В. и др. // Качество медицин. Помощи. - 1990. - № 4. - С. 15-19.
  5. Митрошин В.К. Научное обоснование оптимизации медицинских технологий в лечебно-профилактических учреждениях. Автореф. дис… канд. мед. наук. НИИ соц. гигиены, экономики, управления здравоохранения им. Н.А. Семашко РАМН. - М., 1997. - 24 с.
  6. Раушенбах Г.В. Филиппов О.В. Экспертные оценки в медицине: научный обзор. М., 1983. – 80 с.
  7. Яковлева Е. Н. Разработка методики оценки качества услуг : дис. . канд. техн. Наук / Е. Н. Яковлева. – М., 2005 – 171 с.

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Published

2010-05-28

How to Cite

Хімічева, Г. І., & Пономаренко, Н. А. (2010). Control and quality assessment of medical services in requirements of all-union state standard ISO 9001:2009. Eastern-European Journal of Enterprise Technologies, 3(4(45), 33–36. https://doi.org/10.15587/1729-4061.2010.2812

Issue

Vol. 3 No. 4(45) (2010): Information technology

Section

Information technology

License

Copyright (c) 2014 Ганна Іванівна Хімічева, Наталія Анатоліївна Пономаренко

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