Social work with homeless populations across Europe: approaches to social support and humanitarian response

Authors

DOI:

https://doi.org/10.25128/2520-6230.25.2.11

Keywords:

homeless individuals, social work, social services, social support, humanitarian assistance, social projects, international organizations, community

Abstract

The problem of homelessness is one of the most acute and social problems of society that exists in the world. The study of foreign experience in the field of supporting homeless people is extremely valuable for improving national policies and practices of social work.

The purpose of the article is to analyze the European experience of social support and humanitarian assistance to homeless people in order to identify effective models, strategies and practices that can be adapted to Ukrainian conditions to improve the quality of social services and reduce the scale of homelessness.

The authors consider the essence of the concept of "homeless person" abroad, in particular, in the countries of the European Union (Finland, Sweden, France, Poland). The experience of social support and humanitarian assistance to homeless people in the indicated countries is systematized, since they have examples of both leading and transitional models in the field of social support and they have different levels of development of the system of social protection of homeless people.

It is determined that the main areas of work with homeless people in European countries are: providing housing (permanent, temporary and emergency); providing humanitarian assistance to meet basic needs (food, clothing, blankets, hygiene products, the ability to wash clothes, take a shower); ensuring free access to social and medical services; providing social support for the purpose of reintegration and returning to normal life; street social work (humanitarian assistance, establishing interaction with homeless people, information and awareness-raising activities, informing about housing opportunities and assistance in obtaining housing and medical care); assistance with employment; prevention of homelessness. It has been determined that improving the quality of social services and reducing the scale of homelessness in Ukraine is possible by adapting European experience to Ukrainian conditions (establishing intersectoral interaction in providing assistance to homeless people, comprehensiveness of services taking into account the individual needs of homeless people, creating a safe, inclusive and favorable environment for the prevention of vulnerability, social exclusion and discrimination of homeless people).

Author Biographies

Alina Dulia, Borys Grinchenko Kyiv Metropolitan University, Kyiv

doctor of Philosophy, specialty 231 Social work, Senior Lecturer of the Department of Social Pedagogy and Social Work, Faculty of Psychology, Special Education and Social Work

 

 

Maryna Lekholetova, Borys Grinchenko Kyiv Metropolitan University, Kyiv

PhD in pedagogy, Associate Professor of the Department of Social Pedagogy and Social Work, Faculty of Psychology, Special Education and Social Work 

Tetiana Liakh, Borys Grinchenko Kyiv Metropolitan University, Kyiv

PhD in Pedagogy, Professor, Professor of the Department of Social Pedagogy and Social Work, Faculty of Psychology, Special Education and Social Work 

References

Бєсєдін, І. (2025). Допомога ООН та гуманітарні фонди у світі. Analytical and Comparative Jurisprudence. (1). 825–830. [Biesiedin, I. (2025). UN aid and humanitarian funds around the world. Analytical and Comparative Jurisprudence. (1). 825–830]. https://doi.org/10.24144/2788-6018.2025.01.137 [in Ukraine].

Спіріна, Т., Лехолетова, М., Лях, Т. (2025). Гуманітарні програми допомоги вразливим групам населення в умовах воєнного часу в Україні. Науковий вісник Ужгородського університету. Серія: Педагогіка. Соціальна робота. 1(56). С. 228–233. [Spirina, T., Lekholetova, M., Liakh, T. (2025). Humanitarian programs to assist vulnerable groups of the population in wartime conditions in Ukraine. Scientific Bulletin of Uzhhorod University. Series: Pedagogy. Social Work. 1(56). С. 228–233]. https://doi.org/10.24144/2524-0609.2025.56.228-233 [in Ukraine].

Andrade de Souza, A., Jorge Martins, A. L., Drummond Marques da Silva, G., de Moraes Teixeira Vilela Dantas, A. C., Alves Marinho, R., da Matta Machado Fernandes, L., Miranda Magalhães Júnior, H., Debortoli, W., Paes-Sousa, R. (2024). Study on access to social protection policies by homeless people during the COVID-19 pandemic. European Journal of Public Health. https://doi.org/10.1093/eurpub/ckae144.2164

Asunnottomuus - Y-Säätiö. (б. д.). Y-Säätiö. https://ysaatio.fi/asunto-ensin/asunnottomuus-kodittomuus/

Asunnottomien palvelut. (б. д.). Helsinki. https://www.hel.fi/fi/sosiaali-ja-terveyspalvelut/sosiaalinen-ja-taloudellinen-tuki/asunnottomien-palvelut

Association SDF : l'Armée du Salut vient en aide aux sans-abris | Armée du Salut. (б. д.). Armée du Salut : Organisation humanitaire en France | Armée du Salut. https://www.armeedusalut.fr/actions-sociales/exclusion/association-sdf

Busch-Geertsema, V., Culhane, D. Suzanne & Fitzpatrick, S. (2016). Developing a global framework for conceptualising and measuring homelessness. Habitat International. 55. 124–132.

Cendrowicz, D. (2017). Osoba bezdomna jako element społecznego otoczenia administracji publicznej. Przegląd Prawa i Administracji. (111). 13–27. https://doi.org/10.19195/0137-1134.111.2

Comment aider les sans-abris : Les associations et les outils. (б. д.). Aide-Sociale.fr. https://www.aide-sociale.fr/comment-aider-sdf/

Chareyron, S. & Domingues, P. (2018). Take-Up of Social Assistance Benefits: The Case of the French Homeless. Review of Income and Wealth. 64(1). 170–191. 10.1111/roiw.12274

Dział Wsparcia i Aktywizacji Osób Bezdomnych - BIP Miejski Ośrodek Pomocy Społecznej w Jaworznie. (б. д.). Dane teleadresowe - BIP Miejski Ośrodek Pomocy Społecznej w Jaworznie. https://mops.bip.jaworzno.pl/strony/433.dhtml

Frälsningsarméns arbete för hemlösa. (б. д.). Frälsningsarmén. https://www.fralsningsarmen.se/socialt-arbete/for-manniskor-i-utsatthet/hemloshet/vart-arbete-for-personer-i-hemloshet/

Hulterström, I. (2023). Arbetet med hemlösa : en kvalitativ intervjustudie kring betydelsen av ideella och kommunala verksamheters kontakt till hemlösa individer samt samverkan sinsemellan dessa verksamheter. (55). https://mau.diva-portal.org/smash/get/diva2:1829663/FULLTEXT02.pdf

Insatser vid hemlöshet. (б. д.). Kunskapsguiden. https://kunskapsguiden.se/omraden-och-teman/ekonomiskt-bistand/hemloshet/insatser-vid-hemloshet/

Jakobsson, M. (2023). Socialtjänstens roll att åtgärda hemlöshet : en kvalitativ studie om socialtjänstens ansvarsroll gällande målgruppen hemlösa Social services role in addressing homelessness. (38). https://www.diva-portal.org/smash/get/diva2:1818298/FULLTEXT03.pdf

Johari, M., Azim, N. & Wahid, H. (2025). Classification of the Homeless as one of Asnaf Zakat: A Case Study of the Federal Territory of Kuala Lumpur. International Journal of Research and Innovation in Social Science. VIII(XII). 4273-4287. 10.47772/IJRISS.2024.8120357

Kamppila, V. (2024). Report 2/2024: Homeless people 2023. The Housing Finance and Development Centre of Finland (Ara). 23. https://www.varke.fi/en/media/101

Lacoste, L. (2023). Insérer les personnes sans abri par le travail. Un dispositif aux prises avec les catégories de «sans-domicile» et «sans-abri». Revue française des affaires sociales. (1). 225–245. https://doi.org/10.3917/rfas.231.0225

Logement d’abord : le plan quinquennal pour le logement d'abord et la lutte contre le sans-abrisme | Ministères Aménagement du territoire Transition écologique. (б. д.). Ministères Aménagement du territoire Transition écologique. https://www.ecologie.gouv.fr/politiques-publiques/logement-dabord-plan-quinquennal-logement-dabord-lutte-contre-abrisme

Les aides sociales en France : comment y avoir accès quand on est SDF ? (б. д.). Lutte contre la précarité et l'exclusion sociale | Association Entourage. https://www.entourage.social/blog/les-aides-sociales-en-france-comment-y-avoir-acces-quand-on-est-sdf

Mikołajczyk, M., Grudziewska, E. (2018). Osoby bezdomne a ich poczucie godności osobistej. Niepełnosprawność. (31). 185–197. https://czasopisma.bg.ug.edu.pl/index.php/niepelnosprawnosc/article/view/8190

Muller, É. (2023). La SDF, la loi, le travailleur social et sa stagiaire. Lien social. 1350. https://www.lien-social.com/La-SDF-la-loi-le-travailleur-social-et-sa-stagiaire

Organizacje - Towarzystwo Brata Alberta - organizacja dobroczynna, pomoc bezdomnym i ubogim. (б. д.). Strona Główna - Towarzystwo Brata Alberta - organizacja dobroczynna, pomoc bezdomnym i ubogim. https://www.bratalbert.org/bezdomnosc/organizacje

Program pomocy osobom bezdomnym. (2024). Warszawa. 17. https://www.gov.pl/web/rodzina/pokonac-bezdomnosc-program-pomocy-osobom-bezdomnym-edycja-2024

Socialjouren. (б. д.). Center mot hemlöshet. https://centermothemloshet.goteborg.se/vagar-ur-hemloshet/socialjouren

Sverige lag. (2001) Socialtjänst. https://lagen.nu/2001:453

Samu social et équipes mobiles | Croix-Rouge française. (б. д.). Croix-Rouge française : engagez vous à nos côtés. https://www.croix-rouge.fr/aide-en-situation-d-urgence/samu-social-et-equipes-mobiles

The Office of the High Commissioner for Human Rights. (2020). Housing Metadata https://www.ohchr.org/Documents/Issues/Housing/homelessness.pdf

Universal Declaration of Human Rights. (б.д.). United Nations. https://www.un.org/en/about-us/universal-declaration-of-human-rights

Published

2025-05-30

How to Cite

Dulia, A. ., Lekholetova, M. ., & Liakh, T. (2025). Social work with homeless populations across Europe: approaches to social support and humanitarian response. Social Work and Education, 12(2), 241–258. https://doi.org/10.25128/2520-6230.25.2.11

Issue

Section

RECENT ISSUES IN SOCIAL WORK