Effectiveness of Social Casework in Addressing Domestic Violence Among Slum-Dwelling Women in Dhaka City: a Qualitative Study on Intervention and Indigenization

Authors

  • Md. Roni Mridha University of Dhaka, Bangladesh https://orcid.org/0009-0007-0880-2146
  • Tabassum Akter Rami University of Dhaka, Dhaka, Bangladesh
  • Md. Rakibul Islam University of Dhaka, Dhaka, Bangladesh
  • Amit Hasan Antor University of Dhaka, Dhaka, Bangladesh

DOI:

https://doi.org/10.25128/2520-6230.26.1.6

Keywords:

social casework, domestic violence, slum-dwelling women, intervention effectiveness, indigenization

Abstract

Domestic violence is a pervasive issue among slum-dwelling women in Dhaka, Bangladesh, exacerbated by poverty, gender inequality, and limited support systems. This qualitative study examines the effectiveness of social casework in supporting victims within urban slum contexts. Employing a case study approach, data were collected through 15 in-depth interviews, 2 focus group discussions in Korail and Kamrangirchar slum, and 5 key informant interviews with NGO officials, university faculty, and MSS social work students. Secondary data, including literature and reports, were used to validate findings. Findings demonstrate that indigenized social casework, applying the four stages study, diagnosis, treatment, and follow-up effectively empowers women to express trauma, understand their rights, and adopt coping strategies. Interventions included counseling, safety planning, emotional support, legal referrals, and income-generating skills training. Core social work principles like acceptance, confidentiality, and self-determination-built trust and resilience, while regular follow-ups reduced re-victimization and fostered behavioral change. The study recommends culturally adapted social casework integrated into community-based organizations and public health systems, alongside community awareness initiatives and multi-agency collaboration. These findings are valuable for social work students, young researchers, casework practitioners, policymakers, urban planners, university faculties, and NGO/Government workers providing case-based support to marginalized women, offering evidence-based strategies to empower survivors and improve service delivery in low-resource urban settings.

Author Biographies

Md. Roni Mridha, University of Dhaka

Lecturer, Institute of Social Welfare and Research

 

 

Tabassum Akter Rami , University of Dhaka, Dhaka

Under-graduate Students, Institute of Social Welfare and Research

 

 

Md. Rakibul Islam, University of Dhaka, Dhaka

Under-graduate Students, Institute of Social Welfare and Research

 

Amit Hasan Antor, University of Dhaka, Dhaka

Under-graduate Students, Institute of Social Welfare and Research

References

Ahmed, N., Chowdhury, T., & Rahman, M. (2022). Local women’s participation in disaster response: A case of CBOs in southern Bangladesh. Journal of Gender and Development, 18(3), 215–230. https://doi.org/10.1080/13552074.2022

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Chowdhury, M. (2018). Culturally sensitive social work practices in South Asia. Dhaka: University Press. Chowdhury, M. (2018). Culturally sensitive social work practices in South Asia. University Press.

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). Sage Publications. https://us.sagepub.com/en-us/nam/qualitative-inquiry-and-research-design/book246896

Farooqi, Y. (2011). Social work practice in South Asia: Challenges and strategies. University Press Limited.

Gray, M., Coates, J., & Yellow Bird, M. (Eds.). (2010). Indigenous social work around the world: Towards culturally relevant education and practice. Routledge. https://www.routledge.com/Indigenous-Social-Work-around-the-World-Towards-Culturally-Relevant-Education-and-Practice/Gray-Coates/p/book/9781409407942

Haque, R., & Clarke, A. (2019). Domestic violence among urban poor women in South Asia: Patterns, perceptions, and interventions. Asian Social Work and Policy Review, 13(2), 101–117. https://doi.org/10.1111/aswp.12123

Healy, K. (2014). Social work theories in context: Creating frameworks for practice (2nd ed.). Palgrave Macmillan. https://books.google.com/books?id=qtpzEAAAQBAJ

Hepworth, D. H., Rooney, R. H., Rooney, G. D., & Strom-Gottfried, K. (2017). Direct social work practice: Theory and skills (10th ed.). Cengage Learning. https://www.cengage.com/c/empowerment-series-direct-social-work-practice-theory-and-skills-10e-hepworth-rooney-dewberry-rooney-strom/

Hossain, M. (2017). Barriers to accessing services for domestic violence survivors in urban Bangladesh. Bangladesh Journal of Social Development, 15(1), 45–62.

Islam, M., & Dey, S. R. (2013). Nature and impact of domestic violence against women in slum community: A study in Dhaka city. Jagannath University Journal of Social Sciences, 134–150. Retrieved from https://www.researchgate.net/

publication/354401179_Nature_and_Impact_of_Domestic_Violence_against_Women_in_Slum_Community_A_Study_in_Dhaka_City

Jewkes, R., Nduna, M., Levin, J., Jama, N., Dunkle, K., Khuzwayo, N., Koss, M., & Duvvury, N. (2015). Impact of Stepping Stones on incidence of domestic violence and sexual health in South Africa. The Lancet, 376(9755), 46–55. https://doi.org/10.1016/S0140-6736(10)61185-2

Kabir, R., & Sultana, N. (2018). Cultural adaptation of social work practice in Bangladesh. International Social Work, 61(6), 874–887. https://doi.org/10.1177/0020872817714935

Kadushin, A., & Kadushin, G. (2005). The social work interview: A guide for human service professionals (5th ed.). New York: Columbia University Press.

Koly, K. N., & Sultana, S. (2025). Exploring the pattern of mental health support-seeking among slum-dwelling women exposed to domestic violence in Dhaka. BMC Public Health, 25, 1–10. https://doi.org/10.1186/s12889-025-12699-4

Naved, R. T., & Persson, L. Å. (2010). Factors associated with spousal physical violence against women in Bangladesh. Studies in Family Planning, 41(4), 271–284. https://doi.org/10.1111/j.1728-4465.2010.00253.x

Naved, R. T., Mamun, M. A., Mourin, S. A., & Parvin, K. (2018). A cluster randomized controlled trial to assess the impact of SAFE on spousal violence against women and girls in slums of Dhaka, Bangladesh. PLOS ONE, 13(6), e0198926. https://doi.org/10.1371/journal.pone.0198926

Panday, S., Park, A., & Sibley, L. (2012). Family involvement in interventions for domestic violence in South Asia: Opportunities and challenges. Journal of Family Violence, 27(7), 627–638. https://doi.org/10.1007/s10896-012-9464-1

Parvin, K., & Sultana, S. (2016). Disclosure and help-seeking behavior of women exposed to domestic violence in urban Bangladesh. BMC Public Health, 16, 1–9. https://doi.org/10.1186/s12889-016-3060-7

Parvin, K., & Sultana, S. (2016). Disclosure and help-seeking behavior of women exposed to domestic violence in urban Bangladesh. BMC Public Health, 16, 1–9. https://doi.org/10.1186/s12889-016-3060-7

Patton, M. Q. (2015). Qualitative research & evaluation methods (4th ed.). Thousand Oaks, CA: Sage Publications.

Payne, M. (2015). Modern social work theory (4th ed.). Oxford University Press.

Sambisa, W., & Curtis, S. L. (2011). Prevalence and correlates of physical spousal violence among women in urban Bangladesh. BMC Public Health, 11, 1–10. https://doi.org/10.1186/1471-2458-11-1

Schuler, S. R., Nazneen, S., & Bates, L. M. (2013). Women’s empowerment and microfinance in South Asia: Lessons and challenges. Feminist Economics, 19(4), 1–29. https://doi.org/10.1080/13545701.2013.827621

Shadhin, S. M., Islam, N., & Mridha, M. R. (2024). Intervention and Impact of Social Casework in a Public Medical Setting in Bangladesh. Contemporary Research Analysis Journal, Vol. 1, Issue 6, pp. 202-208. https://doi.org/10.55677/CRAJ/06-2024-Vol01I6

Sultana, S., & Koly, K. N. (2025). Household-related stress, intimate partner violence, and mental health among slum-dwelling women in Dhaka. International Journal for Equity in Health, 24, 1–10. https://doi.org/10.1186/s12939-025-02572-6

UN-Habitat. (2003). The challenge of slums: Global report on human settlements. London: Earthscan Publications.

World Bank. (2020). Gender-based violence in urban slums: Evidence and policy implications. World Bank Group. https://doi.org/10.1596/978-1-4648-1564-2

World Health Organization. (2012). Understanding and addressing violence against women: Intimate partner violence. https://www.who.int/reproductivehealth/publications/violence/rhr12_36/en/

World Health Organization. (2012). Understanding and addressing violence against women: Intimate partner violence. https://www.who.int/reproductivehealth/publications/violence/rhr12_36/en/

World Health Organization. (2012). Understanding and addressing violence against women: Intimate partner violence. https://www.who.int/reproductivehealth/publications/violence/rhr12_36/en/

Zaman, M., & Hossain, M. (2014). Psychosocial effect of domestic violence on women in Bangladesh: A study on Jashore district. Academia.edu. Retrieved from https://www.academia.edu/44207729/

Psychosocial_Effect_of_Domestic_Violence_on_Women_in_Bangladesh_A_Study_on_Jashore_District

Downloads

Published

2026-03-30

How to Cite

Mridha, M. R. ., Akter Rami , T. ., Islam, M. R. ., & Hasan Antor, A. . (2026). Effectiveness of Social Casework in Addressing Domestic Violence Among Slum-Dwelling Women in Dhaka City: a Qualitative Study on Intervention and Indigenization. Social Work and Education, 13(1), 70–93. https://doi.org/10.25128/2520-6230.26.1.6

Issue

Section

RECENT ISSUES IN SOCIAL WORK