Model building automated business process management in the business hotel industry

Authors

  • Марія Олександрівна Білан Черкаський національний університет імені Богдана Хмельницького, бул. Шевченка 81, м. Черкаси, Україна, 18031, Ukraine

DOI:

https://doi.org/10.15587/1729-4061.2011.1490

Keywords:

Quality, hotel business, CASS of management business processes, systems class of ERP

Abstract

The algorithm of introduction of CAS of management of business processes on the enterprises of hotel business on the basis of the computer-integrated system of the class of ERP is offered with the account of pressing questions of the upgrading of the hotel services

Author Biography

Марія Олександрівна Білан, Черкаський національний університет імені Богдана Хмельницького, бул. Шевченка 81, м. Черкаси, Україна, 18031

Аспірант

Кафедра якості, стандартизації та органічної хімії

References

  1. Дэниелс, Дж. Международный бизнес: внешняя среда и деловые операции: (пер. с англ.) [Текст] / Дж. Дэниелс, Л. Радеба. – М., 2009. – Дело ЛТД, №6.
  2. Обухів, І. А. Автоматизація систем управління підприємствами стандарту ERP-MRPII [Текст] / І. А. Обухів, Б. Н. Гайфуллін. – М.: Інтерфейс-прес, 2010 –282c.
  3. Деніел О'Лірі. ERP-системи: вибір, впровадження, експлуатація. Сучасне планування і управління ресурсами підприємства [Текст] / Деніел О'Лірі – М.: Вершина, 2006 – 432c.

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How to Cite

Білан, М. О. (2011). Model building automated business process management in the business hotel industry. Eastern-European Journal of Enterprise Technologies, 3(2(51), 22–24. https://doi.org/10.15587/1729-4061.2011.1490

Issue

Vol. 3 No. 2(51) (2011): Information technology

Section

Information technology

License

Copyright (c) 2014 Марія Олександрівна Білан

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