Handling complaints

If complaints are received by the editorial office, their validity is checked. If the complaint is reasoned, it is considered by the editorial in accordance with the COPE recommendations.

The complaint is accepted for consideration by the editorial if it is filed officially and does not have a defamatory nature.

If the complaint has features of a defamatory nature or is not properly substantiated, the editorial office submits a request for the provision of facts and arguments in support of the validity of the complaint. If such facts and arguments are not provided, or they do not contain evidence sufficient to recognize the complaint as justified, the complaint is not considered.

In the event that the complaint concerns an already published article and its validity is proven, the article recall policy applies.

The editorial of the journal implements all procedures aimed at ensuring, guaranteeing and adhering to all ethical standards and principles of academic integrity.