Independent benchmark testing is a guideline for Ukrainian consumers at the market of goods and services
DOI:
https://doi.org/10.15587/1729-4061.2013.12621Keywords:
Benchmark testing of goods and services, quality, consumers, safetyAbstract
The article analyzes the benchmark testing in Ukraine as the most effective mechanism dealing with the quality of goods and services in the consumer market.
Concepts of development of an independent benchmark testing of goods and services in Ukraine are based predominantly on the practical experience of the European countries. They aim to create common approaches to organization and implementation of an independent testing for the benefit of consumers.
However, the Ukrainian market of goods and services differs from the European one, which results in the adjustment of the basic principles of the independent benchmark testing: the consumers' right for safety, the right to be informed, freedom of choice, the right to be heard.
The ability of a consumer to act on equal terms with a powerful advertising trade production system seems to be correct, but far from the current market conditions. The current state of the issue has not been yet fully formulated by the society itselfReferences
- Концепция развития в Украине независимого сравнительного тетстирования товаров и услуг для потребителей [Электронный ресурс] / Утверждена участниками форума «Интересы украинских потребителей: Европейский контекст» 12 марта 2008 года. – Режим доступа: URL: http://www.consumerinfo.org.ua/testing/comparative-testing-concept.php
- Меморандум форуму «Інтереси українських споживачів: європейський вимір» [Електронний ресурс]. — Режим доступу : URL: http://www.undp.org.ua.
- Захист прав споживачів: соціально-правовий аспект [Текст] / за ред. Л. В. Ніколаєва. – К.. Київський національний торговельно-економічний університет. – 2007. – 310 с.
- Соломон, М.Р. Поведение потребителей. Искусство и наука побеждать на рынке. [Текст] / М.Р. Соломон. – М.: ДиаСофтЮП. – 2003. – 780 с.
- Black's Law Dictionary / Bryan A. Garner. Editor in Chief. – WEST GROUP. ST. PAUL, MINN., 2000. – Abridged Seventh Edition.
- Steven H. Gifis. Law Dictionary [Текст] / Steven H. Gifis // Printed in the United States of America. Barron's Educational Series, Inc. - 1996.
- Безрукий, В. Сравнительное тестирование товаров и услуг для потребителей [Текст] / В. Безрукий, К. Моритца, Х. Вильната, П. Павличенко. К.: Сообщество потребителей и общественные объединения, 2010. - 57 с.
- Закон України «Про захист прав споживачів» [Електронний ресурс]. Режим доступу: URL: http://zakon.rada.gov.ua, вільний.
- Knowles, Malcolm S. Toward a Model of Lifelong Education [Текст] / Malcolm S. Knowles // Reflections on Lifelong Education. – Hamburg, 1998.
- Peters, B.G. American Public Policy : Promise and Performance [Текст] / B. Guy Peters. – 3-rd ed. – New Jersey : Chatham House Publishing, Inc., 1993.
- Kilpatrick, Deon G Definitions of Public Policy and the Law [Электронный ресурс]. – Режим доступа: URL: www.musc.edu/vawprevention/ policy/definition.shtml/.
- Руководящие принципы Организации Объединённых для защиты интересов потребителей (Расширенные в 1999 году) [Электронный ресурс] // ООН, Департамент по экономическим и социальным вопросам. – Нью-Йорк, 2003. – Режим доступа: URL: http://www.consumerinfo.org.ua/ must_know/articles_rights/4156/.
- Koncepcija razvitija v Ukraine nezavisimogo sravnitel'nogo tetstirovanija tovarov i uslug dlja potrebitelej. (12.03.2008). Utverzhdena uchastnikami foruma «Interesy ukrainskih potrebitelej: Evropejskij kontekst». Available: http://www.consumerinfo.org.ua/testing/comparative-testing-concept.php. Last accessed 2013.
- Memorandum forumu «Іnteresi ukrains'kih spozhivachіv: yevropejs'kij vimіr». Available: http://www.undp.org.ua. Last accessed 2013.
- Zahist prav spozhivachіv: socіal'no-pravovij aspect (2007). In: Nіkolaieva, L. V. Kiev: Kiivs'kij nacіonal'nij torgovel'no-ekonomіchnij unіversitet. 310 p.
- Solomon, M.R. (2003). Povedenie potrebitelej. Iskusstvo i nauka pobezhdat' na rynke. Moscow: DiaSoftJuP. 780 p.
- Black's Law Dictionary (2000). In: Bryan A. Garner. 7th ed. WEST GROUP. ST. PAUL, MINN.
- Steven H. Gifis. (1996). Law Dictionary. Printed in the United States of America. Barron's Educational Series, Inc.
- Bezrukij, V., Moritca, K., Vil'nata, H., Pavlichenko, P. (2010). Sravnitel'noe testirovanie tovarov i uslug dlja potrebitelej. K.: Soobshhestvo potrebitelej i obshhestvennye obiedinenija. 57 p.
- Zakon Ukraini «Pro zahist prav spozhivachіv». Available: http://zakon.rada.gov.ua. Last accessed 2013.
- Knowles, Malcolm S. (1998). Toward a Model of Lifelong Education. Reflections on Lifelong Education. Hamburg.
- Peters, B.G. (1993). American Public Policy : Promise and Performance. 3rd ed. New Jersey: Chatham House Publishing, Inc.
- Dean G. Kilpatrick. Definitions of Public Policy and the Law. Available: www.musc.edu/vawprevention/policy/definition.shtml/. Last accessed 2013.
- Rukovodjashhie principy Organizacii Obiedinjonnyh dlja zashhity interesov potrebitelej (Rasshirennye v 1999 godu) (2003). Available: http://www.consumerinfo.org.ua/must_know/articles_rights/4156/. Last accessed 2013.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2014 Віталій Миколайович Кобрин, Вікторія Сергіївна Ольховська
This work is licensed under a Creative Commons Attribution 4.0 International License.
The consolidation and conditions for the transfer of copyright (identification of authorship) is carried out in the License Agreement. In particular, the authors reserve the right to the authorship of their manuscript and transfer the first publication of this work to the journal under the terms of the Creative Commons CC BY license. At the same time, they have the right to conclude on their own additional agreements concerning the non-exclusive distribution of the work in the form in which it was published by this journal, but provided that the link to the first publication of the article in this journal is preserved.
A license agreement is a document in which the author warrants that he/she owns all copyright for the work (manuscript, article, etc.).
The authors, signing the License Agreement with TECHNOLOGY CENTER PC, have all rights to the further use of their work, provided that they link to our edition in which the work was published.
According to the terms of the License Agreement, the Publisher TECHNOLOGY CENTER PC does not take away your copyrights and receives permission from the authors to use and dissemination of the publication through the world's scientific resources (own electronic resources, scientometric databases, repositories, libraries, etc.).
In the absence of a signed License Agreement or in the absence of this agreement of identifiers allowing to identify the identity of the author, the editors have no right to work with the manuscript.
It is important to remember that there is another type of agreement between authors and publishers – when copyright is transferred from the authors to the publisher. In this case, the authors lose ownership of their work and may not use it in any way.