Development of a technological innovation and social entrepreneurship training program to generate services in a Mexican public entity

Authors

DOI:

https://doi.org/10.15587/1729-4061.2023.289753

Keywords:

entrepreneurship, education, training, knowledge, SMEs, social entrepreneurship, economic activities, talent

Abstract

Technology is driving innovation in social entrepreneurship, where access to information, education, mobile connectivity, artificial intelligence (AI), and cryptocurrencies have made it possible to modify the social impact. Our research focuses on the formation, integration, and execution of ideal training programs that contribute to positive results in economic axes defined in terms of Technological Innovation, Social Entrepreneurship, Innovative Solutions for Social Challenges, efficiency, scalability, and financial sustainability. This research needs to solve the problem of developing a training program in technological innovation and social entrepreneurship because currently, these programs face several problems partially solved in the literature; these problems are mostly: lack of alignment with organizational objectives, lack of relevance and applicability, deficiencies in program design, lack of top management support, and inadequate performance evaluation. Technological innovation and social entrepreneurship in vocational training are implemented as processes that introduce new technologies, methodologies, and approaches to improve the learning and performance of an organization's workers. In this research, measures and metrics were implemented that allowed various aspects to evaluate and improve the performance of the training program, metrics were implemented that made it possible to assess multiple aspects and enhance the performance of the training programs. Our research axes show that quantitative feedback surveys established our performance indicators were conducted to evaluate the relevance and applicability of the program. Due to their characteristics, the results obtained in this research allows to solve this problem and empower the participating people and organizations to create social and environmental impact; they also allowed to increase productivity and define more efficient processes. For this reason, this research work identified the factors that intervene in using training programs within a public entity by collecting qualitative and quantitative data

Supporting Agency

  • We appreciate the facilities granted to carry out this work to the Instituto Politécnico Nacional through the Secretariat of Research and Postgraduate with the SIP: 20220233, 20220556, and 20221302 projects. Furthermore, to the Interdisciplinary Unit of Engineering and Social and Administrative Sciences, Center for Technological Innovation and Development in Computing and Digital Technologies Research and Development Center. Likewise, the Program of Stimulus to the Researchers' Performance (EDI) and the Program of Stimulus COFAA, PEDD, CONACYT.

Author Biographies

Raúl Junior Sandoval-Gómez, Instituto Politécnico Nacional

PhD Public relations

Section of Postgraduate Studies and Research of the Interdisciplinary Professional Unit of Social and Administrative Sciences of the IPN

Jesús Antonio Álvarez-Cedillo, Instituto Politécnico Nacional

PhD Education

Section of Postgraduate Studies and Research of the Interdisciplinary Professional Unit of Social and Administrative Sciences of the IPN

Edgar Ivan Castellanos-Sanchez, Instituto Politécnico Nacional

Student of Management Master Degree

Section of Postgraduate Studies and Research of the Interdisciplinary Professional Unit of Social and Administrative Sciences of the IPN

Teodoro Álvarez-Sánchez, Instituto Politécnico Nacional

PhD

Informatic Sciences Section of Postgraduate Studies

Section of Postgraduate Studies and Research of the CITEDI

Rebeca Perez-Garcia, Instituto Politécnico Nacional

Student of Management Master Degree

Section of Postgraduate Studies and Research of the Interdisciplinary Professional Unit of Social and Administrative Sciences of the IPN

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Development of a technological innovation and social entrepreneurship training program to generate services in a Mexican public entity

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Published

2023-12-28

How to Cite

Sandoval-Gómez, R. J., Álvarez-Cedillo, J. A., Castellanos-Sanchez, E. I., Álvarez-Sánchez, T., & Perez-Garcia, R. (2023). Development of a technological innovation and social entrepreneurship training program to generate services in a Mexican public entity. Eastern-European Journal of Enterprise Technologies, 6(13 (126), 74–87. https://doi.org/10.15587/1729-4061.2023.289753

Issue

Vol. 6 No. 13 (126) (2023): Transfer of technologies: industry, energy, nanotechnology

Section

Transfer of technologies: industry, energy, nanotechnology

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Copyright (c) 2023 Raúl Junior Sandoval-Gómez, Jesús Antonio Álvarez-Cedillo, Edgar Ivan Castellanos-Sanchez, Teodoro Álvarez-Sánchez, Rebeca Perez-Garcia

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