Determination of the set of virtual communities indicators for higher education institutions (HEI)
DOI:
https://doi.org/10.15587/1729-4061.2014.23155Keywords:
virtual community, technological indicators, quantitative indicators, social relevance, thematic relevanceAbstract
Virtual communities of the Internet users are one of the most promising environments of information activities of higher education institution (HEI). However, a significant number of thematically relevant communities for HEI creates the selection problem from the set of those, which are the most relevant from the point of view of the other criteria.
A set of virtual community indicators for higher education institutions, namely: technological, quantitative, social relevance, communication values, communication complexity and thematic relevance, is defined in the paper. Groups of characteristics, which are included in the directory model of virtual communities and which are the basis for determining indicators, are considered.
The given groups of indicators and characteristics are obtained as a result of the direct analysis of virtual communities, are in fact the primary data on communities and further characterize them compared to traditional websites.
These characteristics allow increasing opportunities to optimize a staffing process and quality control of performing the duties as they are included in the formal model and in the architecture of the management system of HEI information activities.
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