Research of functional element’s «Automobiles» parameters influence on the quality indicator of technological processes of autoservice enterprises
DOI:
https://doi.org/10.31498/2225-6733.40.2020.216245Keywords:
quality, technological process, auto service enterpriseAbstract
The analysis of perspective tendencies which connected with changing of autopark structure and designs of vehicles, the newest technologies of diagnosing their technical condition and service, methods of estimation services quality at the existing auto service enterprises, the last EU directives on application of the corresponding technical regulations has shown that innovative approaches to the organization of technical service systems for vehicles, assessing the quality of technological processes of maintaining and restoring the working condition of vehicles and ensuring the efficiency of car service systems should be applied. Therefore, the development of methodology for assessing the quality of technological processes of vehicle recovery at the systems of auto service enterprises, which would take into account a comprehensive approach to future trends in fleet structure and vehicle designs, the latest technologies for diagnosing their technical condition and maintenance, methods of assessing service quality is an urgent problem today. The article is devoted to study of influence independent parameters of functional element «Automobiles», which are part of morphological structure of auto service system, on the quality of technological processes for vehicles restoring. Independent parameters of the functional element «Automobiles» are: automobile full weight, energy unite type, automobile age. The analysis is performed using visualization of a nonlinear model of the Sugeno type, developed in the Matlab package. The study is conducted for the following types of auto service enterprises: maintenance points, car repair shops, service stations, authorized service stations, specialized auto service enterprises, complex auto service enterprises. It is shown that when changing the combinations of independent parameters of the functional element «Automobiles» it is possible to increase the level of this indicator from 0,1 to 11,1% for different types of auto service enterprisesReferences
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Tarandushka L., Mateichyk V., Kostian N., Rud M. Assessing the quality level of techno-logical processes at car service enterprises. Eastern-European journal of enterprise technologies, 2020, vol. 2/3 (104), pp. 58-75. doi: 10.15587/1729-4061.2020.200332.
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